[ESET anti-theft ghost account]

Hello,

Mail received that someone logged into the pc, the ESET anti-theft ghost account was activated with a "jean" session.
I accessed the PC that manages the workstations and scrolled down to eset home in the anti-theft section to declare it recovered.
But the PC in question still remains on the ghost account "jean" even after rebooting, and even after deleting the anti-theft device.
and now it's asking for a password.

 

[ESET mobile]

Hello

If someone has been hacked, their whatsup account and phone number have been stolen. 
Can ESET anticipate the arrival of a threat?
Thank you for your reply.

[log]

Hello,

Customer question: how long are the logs of the Secure Authentication reporting module (the one using ElasticSearch) kept? 

[Update]

Hello, do you have a procedure for updating ESET products via USB stick? We downloaded the updates via the mirror tool and copied the folders to the USB stick now how do we configure the product to retrieve these updates?

[unsecured web browser ESET mobile]

the problem is in chrome, firefox and other default browser.

[unsecured web browser ESET mobile]

Hello,

For a problem on two phones (Xiaomi Redmi and huawei 😞 ESET shows that the browsers are not protected.
Using the kb to activate the anti-phishing feature did not work, it solves the problem temporarily but the problem resurfaces.
I have even accessed the configuration and it is still the same.
Is there a final solution to this?

Thanks

[uptobox blocked]

The site is www.uptobox.com
This web page contains potentially dangerous content.
Threat: HTML/ScrInject.B Trojan

[uptobox blocked]

The site is www.uptobox.com
This web page contains potentially dangerous content.
Threat: HTML/ScrInject.B Trojan

 

Thank you

[uptobox blocked]

Hello,

uptobox blocked
ESET product displays this message:
Threat JS/Scrinject.B trojan
I have added the site to the exclusions but still the same problem.
How can we solve this?

Thank you

[email clients]

Hello,

It is known that the email clients currently supported by ESET's Windows products are Microsoft Outlook, Outlook Express, Windows Mail and Windows Live Mail.

my question is this:
What are the compatible and supported email clients in ESET cyber security for mac.