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alyfa

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Posts posted by alyfa

  1. Hi,

     

    my english is not good. ;)

     

    i'm new user, and i started to use ESET Mail Security for Exchange Server mounth ago.

     

    Now i want to known why for one customer that write me, append this :

     

    Sender has spammy reputation (100%)
    IP address: 46.232.183.143
    HELO domain: relay.mailchannels.net

     

    and the email was rejected.

     

    i have test the domain customer in :

     

    hxxp://multirbl.valli.org/lookup/

    hxxp://www50.mailshell.com/live_feed/livefeed_lookup_res.php

     

    and all is green.

     

    but the customer seem to send email trough relay.mailchannels.net.

    and this is the log of mailshell :

     

    LiveFeed Data Report

     

    [-] icon_warning_nobg_sm.gif Overall


    white_spacer.gif Domain: relay.mailchannels.net

    [-] grey_spacer.gif LiveFeed Category


    white_spacer.gif Category: Technology-and-Telecommunication

    [-]  DNS Information


      IP Reverse DNS Check  216.19.178.99 hq.monkeymac.com
    Status: WARNING
    spacer.gif Comments: 1) relay.mailchannels.net does not have a spammy reputation on LiveFeed. 2) 216.19.178.99 does not have a spammy reputation on LiveFeed. 3) Domain name 'hq.monkeymac.com' does not match original domain name 'relay.mailchannels.net'.

    [-] Location


    Country: "Canada"  Region: "BC" City: "Vancouver"  ISP: "Novus Entertainment Inc"
    Status:  WARNING
    spacer.gif Comments: 1) 'Canada' has a moderate spam rate.

    [-]  Whois Information


    spacer.gif Whois Info:

    Whois Server Version 2.0

    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to hxxp://www.internic.net
    for detailed information.

    No match for domain "RELAY.MAILCHANNELS.NET".
    >>> Last update of whois database: Tue, 14 Apr 2015 15:04:03 GMT <<<

    NOTICE: The expiration date displayed in this record is the date the
    registrar's sponsorship of the domain name registration in the registry is
    currently set to expire. This date does not necessarily reflect the expiration
    date of the domain name registrant's agreement with the sponsoring
    registrar. Users may consult the sponsoring registrar's Whois database to
    view the registrar's reported date of expiration for this registration.

    TERMS OF USE: You are not authorized to access or query our Whois
    database through the use of electronic processes that are high-volume and
    automated except as reasonably necessary to register domain names or
    modify existing registrations; the Data in VeriSign Global Registry
    Services' ("VeriSign") Whois database is provided by VeriSign for
    information purposes only, and to assist persons in obtaining information
    about or related to a domain name registration record. VeriSign does not
    guarantee its accuracy. By submitting a Whois query, you agree to abide
    by the following terms of use: You agree that you may use this Data only
    for lawful purposes and that under no circumstances will you use this Data
    to: (1) allow, enable, or otherwise support the transmission of mass
    unsolicited, commercial advertising or solicitations via e-mail, telephone,
    or facsimile; or (2) enable high volume, automated, electronic processes
    that apply to VeriSign (or its computer systems). The compilation,
    repackaging, dissemination or other use of this Data is expressly
    prohibited without the prior written consent of VeriSign. You agree not to
    use electronic processes that are automated and high-volume to access or
    query the Whois database except as reasonably necessary to register
    domain names or modify existing registrations. VeriSign reserves the right
    to restrict your access to the Whois database in its sole discretion to ensure
    operational stability. VeriSign may restrict or terminate your access to the
    Whois database for failure to abide by these terms of use. VeriSign
    reserves the right to modify these terms at any time.

    The Registry database contains ONLY .COM, .NET, .EDU domains and
    Registrars.

    For more information on Whois status codes, please visit
    hxxps://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en

     

    Is this the problem ?

    How i can resolve ?

     

    Many thanks

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