JPLavertu

After additionnal troubleshooting, it seems the issue is NOT with Web Access Protection but rather Protocol Filtering in the WEB AND EMAIL section. I have added Chrome to the list of Excluded applications and lo and behold, all websites stopped exhibiting problems. They do under IE though as it was not excluded.

Related. Going back to ERA , edit custom policy -> Web and Email -> Web Access Protection -> URL Address Management -> Edit list of addresses excluded from checking. I cannot remove entries nor edit them, I can only add to them. Anybody would have a clue why ?

I stumbled on another website that exhibited the same problems. community.spiceworks.com With ESET not paused : didn`t load on Chrome didn`t load on IE Loaded on Firefox With ESET paused : Fine on all browsers immediately.

As an example, Expedia.ca forms wouldn't autocomplete or present choices as you type in form fields. Paused web protection, reloaded, webpage and bingo, worked. We also have a Barracuda WebFilter 310 on site, although it was there before and we were running ESET NOD32 AV 4.2 and never experienced issues like I mentionned in this thread.

Virus signature database: 11456 (20150410) Rapid Response module: 5823 (20150410) Update module: 1055 (20141118) Antivirus and antispyware scanner module: 1452 (20150331) Advanced heuristics module: 1154 (20150129) Archive support module: 1223 (20150323) Cleaner module: 1106 (20150316) Anti-Stealth support module: 1073 (20150320) ESET SysInspector module: 1246 (20150121) Real-time file system protection module: 1009 (20130301) Translation support module: 1322 (20150226) HIPS support module: 1167 (20150320) Internet protection module: 1173B.3 (20150324) Database module: 1064 (20150303) Configuration module (33): 1054B (20150216) These are the modules installed. As for examples, here are the websites that users reported having problems with ( i have included all those in a policy under Web Protection, URL Management, "Excluded from checking" : "radio-canada.ca" "lapresse.ca" "globeandmail.com" "hp.com" "expedia.ca" "ricardocuisine.com" "clubic.com" These websites stopped exhibiting problems as soon as we pause web protection. http scanning only I will report back if it's chrome or not only.

Hi, I have deployed ERA 6 with Endpoint Antivirus 6.1.2222 in our enterprise. Found out soon after that several ( alot of ) web sites have problems displaying while the web protection is active. As soon as you disable the web protection, click refresh or open up a new browser window, the website loads correctly. OS : Windows 7 x64 Browser : Google Chrome latest version 41.0.2272