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  1. DESlock+ Client 4.8.17 and DESlock+ Enterprise Server 2.9.0 have been released and are available to download. DESlock Client 4.8.17 Added: Trusted Platform Module (TPM) Support for Full Disk Encryption. TPM support requires TPM 2.0 and a UEFI BIOS. For more information see http://support.deslock.com/KB430 (Enterprise Client only) Added: Monthly Subscription Licensing Support Added: It is now possible to automatically start Full Disk Encryption after installation. See https://support.deslock.com/kb441 (Enterprise Client only) Improved: Windows 10. Support for seamless in-place Operating System Upgrades when Full Disk Encrypted. For more information see http://support.deslock.com/KB379 Fixed: Implemented a fix that prevents external parties from exploiting the DESlock+ file-system mini-filter and causing a kernel buffer overflow Fixed: Auto enrolment (ES Direct) could fail to communicate on machines with multiple network adapters (Enterprise Client only) Fixed: Under Windows 10 expired licenses would stop users being able to open Settings (Control Panel) and miscellaneous other normal Windows tasks DESlock Enterprise Server 2.9.0 Added: Trusted Platform Module (TPM) support (https://support.deslock.com/kb430) Added: During the setup phase, the Enterprise Server will automatically attempt to enable HTTPS support Added: Logging support to dlprimsrv for remote install operations Added: Logging support to admin password reset tool Added: Support for monthly licensing Added: Filter for workstations in "alert" state Added: Team selection to some reports Improved: Reporting of errors when generating ES Backup file Improved: Support for PHP 7.1 Improved: Managed remote install with improved reporting of MSI Exec failures Improved: Managed remote uninstall with improved status reporting Improved: Activate Directory sync can now update the distinguishedName of an object it has already cached Improved: Extended ES direct to support auto encryption functionality Fixed: Problems uploading user SSL certificates into the Enterprise Server Fixed: Error message display from a failed admin password reset attempt Fixed: Events that reported "null" for some event parameters Fixed: Formatting of plural forms in some event messages Fixed: Some issues with the Active Directory test feature where it could ignore user settings Fixed: Issues creating organizations in the setup wizard which could fail silently Fixed: Download of reports containing UTF-8 characters in the filename Fixed: Handling of special FDE login types on when using foreign languages Support Resources Download DESlock ESET Knowledgebase—DESlock Support ESET Knowledgbase YouTube channel: DESlock video tutorials
  2. ESET Security for Microsoft SharePoint Server version 6.5.15009.0 has been released and is available to download. Changelog Fixed: Change in Database Scan Target > Custom Target field, disables Save button Fixed: License expiration information does not display in output Improved: Modified error message for unexpected issues with SharePoint configuration access Known issues Commands for working with rules (eShell) are read-only. For more information and to download the product, visit the ESET Security for Microsoft SharePoint Server download page or contact your local reseller, distributor or ESET office. To review a detailed and up-to-date list of known issues, see Known issues for version 6 ESET business products.
  3. ESET Mail Security for Microsoft Exchange Server version 6.5.10016.0 has been released and is available to download. Changelog Fixed: WMZ file type evaluated as plain archive in attachment filtering Fixed: Multiple license allocations of one product instance in ESET License Administrator (ELA) Fixed: User interface can crash if quarantine mail details are opened multiple times and different actions are chosen Fixed: SSL/TLS protocol filtering does not install security certificate correctly Fixed: Mismatch in regular expressions evaluation for rules inspecting message headers Fixed: Expansion of macros in SPF records Fixed: Various minor bugs Improved: Deleting SCL headers is now optional to allow later message header processing Known Issues Product integration with Exchange mail server cannot be disabled under certain circumstances. For more information and to download the product, visit the ESET Mail Security for Microsoft Exchange Server download page or contact your local reseller, distributor or ESET office. To review a detailed and up-to-date list of known issues, see Known issues for version 6 ESET business products.
  4. ESET File Security for Microsoft Windows Server version 6.5.12010.0 has been released and is available to download. Changelog: Fixed: Ekrn crash caused by missing validator under email protocols Fixed: Several issues with EGUI after enabling "Use offline help" Fixed: Crash in SQL server automatic exclusions Fixed: When EGUI is closed, and a Hyper-V scan is paused, it does not show in the restarted EGUI Fixed: Hyper-V scanner settings are not synchronized in ESET cluster Fixed: Empty logs if the installation path had contained Cyrillic letters For more information and to download the product, visit the ESET File Security for Microsoft Windows Server download page or contact your local reseller, distributor or ESET office. To review a detailed and up-to-date list of known issues, see Known issues for version 6 ESET business products.
  5. Hi everyone, in response to requests for more communication about Alerts posted to the ESET Knowledgebase, we have created an opt-in email Newsletter for Knowledgebase Support Alerts. Alerts are posted to the Knowledgebase for some of the following reasons: Emerging ESET product support issues Broad, public computer security issues that may affect ESET users System maintenance—for example, those that affect downloading or activating ESET products Use the following URL to subscribe to the ESET Knowledgebase Support Alerts Newsletter: https://feed.press/e/mailverify?feed_id=esetkb_alerts_en Below is an example (screenshot of the email) of the last Newsletter that was delivered for the Diskcoder.C/Petya malware: Let us know if you experience any issues with the service or if you have suggestions or comments regarding its use. ___________________________________________________________________________________________ A reminder that we already have opt-in newsletters for our Support News and Customer Advisory channels: http://support-feed.eset.com/news http://support-feed.eset.com/advisories
  6. ESET is tracking an outbreak of malware detected as the Diskcoder.C Trojan that has been referred to as a Petya variant in some previous communications. ESET LiveGrid has blocked the threat since ~13:30 CEST 6/27. Solution Best practices against Diskcoder.C | If a fake CheckDisk scan is displayed | If your files are already encrypted All ESET Users—best practices to defend against this infection If you do not have an existing SysRescue Live CD/DVD or USB medium for your system, download ESET SysRescue Live and create a rescue disc. Turn off all computers in your network. Boot individual systems from a SysRescue Live medium and scan each computer for malware with detection of potentially unwanted and unsafe applications enabled. How do I use ESET SysRescue Live to clean my computer? If Diskcoder.C is detected, skip to step 3 of If a fake CheckDisk scan is displayed. If the scan completes without detecting a threat, exit SysRescue and boot into Windows. Open an administrative command prompt (right-click the CMD application and select 'run as administrator') and run the following commands: echo.>%windir%\perfc echo.>%windir%\perfc.dat echo.>%windir%\perfc.dll attrib +r %windir%\perfc attrib +r %windir%\perfc.dat attrib +r %windir%\perfc.dll If possible, disable SMB version 1. Disable SMBv1 via Group Policy Disable SMBv1 on a single server If a local administrator account exists on a computer, change the password to a more sophisticated one. Use at least 10 characters, 2 uppercase, 2 lowercase, 2 numbers, 2 symbols. Do not use conventional words from the dictionary. If your computers belong to a domain, change the domain admin passwords to more sophisticated ones. Avoid using the same administrator credentials on workstations and servers. Disable default ADMIN$ accounts and/or communication to Admin$ shares. Make sure that all hotfixes available for the OS are installed and that your system is patched against EternalBlue. If you are not sure of this, use our free tool to scan your system. If you are using an older OS which is no longer supported by Microsoft, consider upgrading to the latest version. Make sure that the latest version of your ESET product is installed and modules are updated. If you are using ESET Endpoint Antivirus or ESET NOD32 Antivirus, we recommend you to swich to ESET Security product version. ESET Security products contain firewall with the Network protection module capable of blocking EternalBlue exploit in SMBv1. Make sure that only 100% clean and patched computers are connected back to network. For best practices to protect your computers against ransomware continue here. If a fake CheckDisk scan is displayed Turn off your computer. Boot the system from a SysRescue Live medium and scan it for malware with detection of potentially unwanted and unsafe applications enabled. How do I use ESET SysRescue Live to clean my computer? Check if the disk has not been encrypted. There are multiple ways to do this: Using Windows Boot your computer to the Windows Recovery Console from a Windows installation CD. Restore MBR by running fixmbr command. Using Linux Boot your computer from a Linux Live CD/USB. Use TestDisk to fix MBR. If your files have already been encrypted: If you do not have any important data on your discs: Re-image the system. Follow the best practices. If you have important data on your disk that is already encrypted: Use ESET Sysrecue Live to create a 1:1 copy of the disk. Re-image the system. Follow the best practices. Check this alert regularly for more information.
  7. ESET Parental Control for Android has been released and is available to download or purchase from Google Play. ESET Parental Control for Android is an app for Android devices that allows parents to monitor and regulate the use of mobile devices by their children. Changelog Added: Parental Mode sessions in child devices are visible with 2 minute auto-logoff Added: Deny option for cases where the parent does not accept their child's requirements (formerly Dismiss was the only option) Added: Local approvals—Parents can add time, allow access to a specific URL, etc., from block screen on a child device, eliminating the need to use the my.eset portal or app on a parent device Fixed: An issue with the PIN request screen in Xiaomi devices Fixed: Additional bug fixes and optimizations For more information to purchase or to download a free trial, visit ESET Parental Control for Android on Google Play. Support Resources ESET Parental Control for Android Online Help (User Guide) ESET Parental Control for Android—FAQ My.eset.com Parental Control for Android ESET Parent Education Portal
  8. ESET Endpoint Antivirus and ESET Endpoint Security version 6.5.2107.1 have been released. Changelog: Fixed: Windows Defender conflicts on Windows 8/10 after installing or updating ESET products Upgrade Clients to the Latest Version Updated builds (version 6.5.2107.1 and later) of ESET endpoint products are available from the ESET download page and ESET Remote Administrator Repository. To upgrade clients on your network to the latest version: Run an install task to distribute the new build to client workstations on your network. Distribute the installer file to clients and run a local installation. Known Issues See our Knowledgebase article for known issues in ESET endpoint products. Support Resources ESET provides support in the form of User Guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support. ESET endpoint products Online Help contains comprehensive reference information for system settings, configurations, installation scenarios and more. ESET Endpoint Security Online Help (User Guide) ESET Endpoint Antivirus Online Help (User Guide) Visit www.eset.com/contact to email ESET Technical Support For video tutorials, see the ESET Knowledgebase YouTube channel
  9. ESET Mobile Security version 3.6.40 has been released and is available to download from Google Play, Amazon.com and ESET.com. Changelog: Fixed: Bug-fixes and optimizations Fixed: Multiple languages displaying in EULA Support resources How do I upgrade ESET Mobile Security for Android to the latest version? For more information on this product, visit the ESET Mobile Security for Android device product page or contact your local reseller, distributor, or ESET office.
  10. ESET Security 6.5.16005.0 for Kerio has been released and is available to download. Key Features Advanced Memory Scanner Exploit Blocker Optimization for virtualized environments Native support for right-to-left languages HIPS ESET Live Grid Device Control Component Based Installation Virus database / Program Modules Rollback Minor improvements in attachment handling rules Install Download and install ESET Security for Kerio
  11. ESET Mail Security for IBM Domino version 6.5.14014 has been released and is available to download. Changelog Fixed: Output of eShell commands 'set populate' and 'dismissed-statuses' Fixed: Whitelisted IP's will not bypass SPF evaluation Fixed: UI crashes when whitelisting a domain in the greylist log Fixed: Messages are not delivered to IMAP users after executing 'Move to trash' action Fixed: Domino deny-group does not work Support Resources To upgrade ESET Mail Security for IBM Domino, see the Online Help topic Upgrading to a newer version.
  12. ESET Smart Security Premium, ESET Smart Security, ESET Internet Security, and ESET NOD32 Antivirus versions 10.1.210 have been released Changelog Multiple bug fixes to enhance stability Upgrade to Latest Version View our step-by-step instructions to upgrade your Windows ESET product to the latest version Known Issues See our Knowledgebase article for known issues in ESET version 10 Windows home products Support Resources ESET provides support in the form of User Guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support. ESET Windows home products Online Help contains comprehensive reference information for system settings, configurations, installation scenarios and more. ESET Smart Security Premium Online Help (User Guide) ESET Smart Security Online Help (User Guide) ESET Internet Security Online Help (User Guide) ESET NOD32 Antivirus Online Help (User Guide) Visit www.eset.com/contact to email ESET technical support. For video tutorials, see the ESET Knowledgebase YouTube channel.
  13. ESET Smart Security Premium, ESET Smart Security, ESET Internet Security, and ESET NOD32 Antivirus versions 10.1.210 have been released Changelog Multiple bug fixes to enhance stability Upgrade to Latest Version View our step-by-step instructions to upgrade your Windows ESET product to the latest version Known Issues See our Knowledgebase article for known issues in ESET version 10 Windows home products Support Resources ESET provides support in the form of User Guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support. ESET Windows home products Online Help contains comprehensive reference information for system settings, configurations, installation scenarios and more. ESET Smart Security Premium Online Help (User Guide) ESET Smart Security Online Help (User Guide) ESET Internet Security Online Help (User Guide) ESET NOD32 Antivirus Online Help (User Guide) Visit www.eset.com/contact to email ESET technical support. For video tutorials, see the ESET Knowledgebase YouTube channel.
  14. ESET File/Mail/Gateway Security for Linux/FreeBSD version 4.5.7.0 have been released and are available to download. Changelog Fixed: Updating license does not refresh properly in ESET Remote Administrator Fixed: Server with CentOS 7 and ESET File Security for Linux 4.5.6.0 freeze in some cases Fixed: PAC scanner on chrooted sftp server does not work properly Fixed: Minor bug fixes Upgrade Download and install ESET server solutions for Linux/FreeBSD
  15. ESET NOD32 for Linux Desktop version 4.0.85 has been released and is available to download. Changelog Fixed: Ocassional crashing issue Fixed: Software install task from ESET Remote Administrator ends with error Fixed: Clients managed through ESET Remote Administrator do not report outdated status to the console Fixed: Clients managed through ESET Remote Administrator have Device Control enabled by default Fixed: Localization improvements Known Issues CD media blocking does not work correctly on Debian 6.0.7 64-bit Supported Linux distributions Debian 6.0.7, Fedora 18, Mandriva, Red Hat, SuSE, Ubuntu 12.10 and most RPM- and DEB-package manager based distributions. For more information and to download the product, visit the ESET NOD32 Antivirus Business Edition for Linux download page or contact your local reseller, distributor or ESET office.