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  1. ESET Shared Local Cache version 1.2.5 has been released and is available to install. Changelog Added: New Hyper-V native appliance Added: Admins can access logs on appliance via SFTP Added: Console now shows ERA Agent version and connection status Added: VMware tools v10.0.9 are now pre-installed on VMware appliance Added: New versioning of appliance that can be found in title of console Changed: ESET Remote Administrator agent included in ESET Shared Local Cache appliance changed to version 6.4 (6.4.293.0) Changed: Operating System updates now provides all CentOS repository packages Improved: Compatibility with SELinux Improved: Compatibility with RHEL 7 Improved: Appliance is now reachable via hostname Removed: Application updates are no longer automatically done. For updates, re-deploy appliance or update .bin package Fixed: glibc vulnerability CVE-2015-7547 by updating to glibc-2.12-1.166.el6_7.7 Fixed: "Product is installed but it is not running" error in ESET Remote Administrator appears after ERA Agent component upgrade task Fixed: Console goes blank after 10 minutes of inactivity in special cases Fixed: "Unit file changed on disk, 'systemctl daemon-reload' recommended." appears after performing an upgrade Fixed: Installer fails on requiring mount.cifs dependency Fixed: Console shows random strings in console Fixed: Minor bug fixes Known Issues For a detailed and up-to-date list of Known Issues, see Known issues for version 6 ESET business products. Upgrade to Latest Version How do I install the ESET Shared Local Cache on my virtualized network? (6.x) Support Resources and FAQs ESET provides support in the form of User Guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support. ESET Shared Local Cache user guide. Using ESET version 6 Business products on virtual machines—FAQ Visit www.eset.com/contact to email ESET technical support. For video tutorials, see the ESET Knowledgebase YouTube channel. For other questions, such as troubleshooting, FAQs and tutorial videos, you can search the ESET Knowledgebase.
  2. ESET Endpoint Security and ESET Endpoint Antivirus version 6.5.2094 have been released and are available to download. Changelog Added: “Protection Features” in Setup are locked when the feature is enabled / disabled by policy and it is not possible to change them, even for a user with Administrator rights Added: Support for subscription licenses Added: Local “Override Mode” (from ESET Remote Administrator) allows administrators with password or specific active directory users to unlock the endpoint from a managed state for a configured period of time (“Override Mode” is reported to ESET Remote Administrator) Added: Ability to enable / disable protection features from the command line by running “Run Command” task from ESET Remote Administrator (for example, to allow “advanced CMD commands” such as command line export / import of configuration) Changed: New “ESET Package Installer” for the .exe installation that does not launch individual MSI installers Changed: “Autoselect” in Update Server was renamed to “Choose Automatically” Changed: ESET Live Grid setup screen changed, with the ESET Live Grid enabled by default, and only feedback system (submitting of files) set to opt-out Changed: Currently used modules are now displayed within “Installed components” (removed from the table under the “About” section) Changed: New application statuses for disabled HIPS, ESET Live Grid, Botnet / IDS / Firewall, Web Control, Antispam, Anti-Phishing, Anti-Stealth, Device Control and Real time protection Improved: Ability to exclude threat by threat name and to exclude a particular signature from detection Improved: Update profile can be linked to firewall profile (for instance, every network can have its own update profile) Improved: New values for HASH and First Time Seen Here added to the threats log Improved: Firewall is able to evaluate “Allow” rules configured in Windows Firewall Improved: More granular configuration for what statuses will be displayed locally Improved: It is possible to use “windows configuration” for new networks Fixed: Problem with BSOD that could happen when Device Control is enabled on Windows 10 with Hyper-V enabled Fixed: Installation with AVRemover no longer removes ESET Products and Mozilla Firefox Fixed: Installation with AVRemover detects Microsoft Edge while scanning applications Fixed: Installation with AVRemover crashes while removing SUPERAntiSpyware Professional on Windows 10 x64 Fixed: Same scheduled scans runs multiple times Fixed: Issue when exported configuration contained license info and it activated the endpoint with the license included in the configuration Fixed: Other bug-fixes and optimizations Known Issues For a detailed list of known issues, see Known issues for version 6 ESET Endpoint products. Upgrade to Latest Version ESET Endpoint Security/Antivirus: Deploy or upgrade ESET endpoint products using ESET Remote Administrator (6.x) Support Resources ESET provides support in the form of User Guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support. ESET Endpoint products Online Help contain comprehensive reference information for system settings, configurations, installation scenarios and more. ESET Endpoint Security Online Help (userguide) ESET Endpoint Antivirus Online Help (userguide) Visit www.eset.com/contact to email ESET technical support. For video tutorials, see the ESET Knowledgebase YouTube channel.
  3. ESET Cyber Security Pro version 6.4.128 has been released and is available to download. Upgrade ESET Cyber Security or ESET Cyber Security Pro to the latest version Changelog Added: Keep alive ESET service Added: GUI notification about not running ESET background service Added: Hide tray icon (for example, icon in menu bar extras) Added: OpenSSL replaced by Apple's native security framework Added: Apple’s signed application has allowed access to network Added: DMG is signed now for macOS 10.12+ Fixed: esets_proxy vulnerability Fixed: SSL certificate vulnerability Fixed: Old POCO XML parsing library vulnerability Fixed: Installer vulnerability Fixed: pam.d issue Fixed: Zero Files Scanned on Hard Drive Fixed: Web access protection blocking virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: macOS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: Error “no executable path found” causing apps to not load or block connections Fixed: Cannot write to socket errors Fixed: Cannot open WordPress web pages - problem in firewall functionality Fixed: FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Minor bug fixes and stability improvements
  4. ESET Cyber Security version 6.4.128 has been released and is available to download. Upgrade ESET Cyber Security or ESET Cyber Security Pro to the latest version Changelog Added: Keep alive ESET service Added: GUI notification about not running ESET background service Added: Hide tray icon (for example, icon in menu bar extras) Added: OpenSSL replaced by Apple's native security framework Added: Apple’s signed application has allowed access to network Added: DMG is signed now for macOS 10.12+ Fixed: esets_proxy vulnerability Fixed: SSL certificate vulnerability Fixed: Old POCO XML parsing library vulnerability Fixed: Installer vulnerability Fixed: pam.d issue Fixed: Zero Files Scanned on Hard Drive Fixed: Web access protection blocking virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: macOS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: Error “no executable path found” causing apps to not load or block connections Fixed: Cannot write to socket errors Fixed: Cannot open WordPress web pages - problem in firewall functionality Fixed: FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Minor bug fixes and stability improvements
  5. ESET Endpoint Security for macOS and ESET Endpoint Antivirus for macOS version 6.4.168 have been released and are available to download. Changelog Added: Product will automatically try to restart ESET Service if it crashes Added: Notification appears when ESET Service is not responding Added: Ability to hide product icon in Menu Bar Extras (tray icon) Added: OpenSSL replaced by Apple native security framework Added: Firewall has ability to automatically allow software signed by Apple to access network Added: Status notification about migration of Media Control to Device Control when upgrading from version 4 to version 6 Added: Product verifies ESET SSL certificate on all supported OS X/macOS Added: Upgraded POCO parsing library to the latest build Added: Setup information from Installer is stored as data and interpreted by ESET Service Fixed: esets_proxy listening on port 57856 Fixed: Unnecessary and frequent logging by ESET Service after user changed /etc/pam.d/sudo Fixed: Zero files scanned after completed scan in hard drive Fixed: esets_proxy crash under various special circumstances Fixed: Long delay after system reboot Fixed: Kernel panic in version 6.4.161.0 on wrongly formatted exclusions in policy from ESET Remote Administrator Fixed: Interactive firewall prompts appear for ESET signed software or Apple-signed software Fixed: Unexpected error message shown in logs Fixed: FaceTime is blocked by firewall in default configuration Fixed: Notification that computer will shut down in 60 seconds but computer actually shuts down in 2 seconds Fixed: Device Control logs appear even when the feature is disabled Fixed: Incorrect name of Network protection module in Help section Fixed: Application path for application rules created in ERA is not displayed Fixed: Wording improvements in multiple language editions Known Issues For a detailed list of known issues, see Known issues for version 6 ESET Endpoint products. Upgrade to Latest Version See the following ESET Knowledgebase article for instructions to upgrade to the latest build: Upgrade ESET Endpoint Security for macOS or ESET Endpoint Antivirus for macOS to the latest version
  6. ESET Virtualization Security for VMware NSX version 1.5.10 has been released and is available to download. ESET Virtualization Security for VMware NSX natively supports NSX automation, micro-segmentation and automatic task execution that automatically moves infected machines to a different micro-segment to prevent the spread of malware, and then executes scanning. Once ESET Virtualization Security proves that a machine is clean, it is returned to its original place. Product features First release of VMware NSX compatible version of ESET Virtualization Agentless Anti-Malware security. Integration of Virtual Agent Host, ESET NSX Service Manager and Scanning VM into one Appliance. Automatic deployment of new EVS appliances on new hosts immediately after they are added to vCenter Cluster. This allows automatic protection of newly added hosts and virtualized workloads, which drastically reduces time needed for security deployment. Automatic protection of new VMs deployed on protected hosts as they are created. Native support of VMware NSX automation, supporting Micro Segmentation and automatic task execution. ESET Virtualization Security automatically moves infected machines to a different micro segment to prevent malware spread, and then executes scanning. Once ESET Virtualization Security proves that a machine is clean, it is returned to its original place. ESET Virtualization Security supports native integration with third-party security solutions, using VMware Service Composer and utilizing VMware Security Tags. Once implemented, automation of security depends only on the decisions of a Security Admin. Automatic reset of On-demand scan when VM stars vMotion during scan. System requirements vSphere 5.5 U2+ or vSphere 6.0 NSX Manager 6.2.4+ ESET Remote Administrator 6.4+ More information about ESET Virtualization Security for VMware NSX For more information and to download the product, visit the ESET Virtualization Security product page or contact your local reseller, distributor or ESET office. User guide (Online Help): ESET Virtualization Security for VMware NSX
  7. Service Releases for ESET Mail Security for Microsoft Exchange, ESET File Security for Microsoft Windows Server, ESET Mail Security for IBM Domino and ESET Security for Microsoft SharePoint Server have been released and are available to download. Released Products The following are the released version 6.4 Windows Server products: ESET Mail Security 6 for Microsoft Exchange 6.5.10011.x ESET File Security 6 for Microsoft Windows Server 6.5.12007.x ESET Mail Security 6 for IBM Domino 6.5.14011.x ESET Security for Microsoft SharePoint Server 6.5.15005.x Update: see ESHP 6.5.15006 topic for hotfix release Known Issues For a detailed list of known issues, see Known issues for version 6 ESET business products. Changelogs ESET Mail Security for Microsoft Exchange 6.5.10011.0 Added: Antispam greylisting records are now synchronized across all clustered mailbox nodes Added: Policy merging for array-type of settings managed by ESET Remote Administrator (for example, definition lists for scanning exclusions) Improved: Scheduled maintenance of logs now processes output of complementary modules Improved: New mail processing rule condition based on inbox folder name Improved: New detection category for Excel Binary Workbook Format files in content-aware filtering as specific sub-type of ZIP-compressed object Fixed: Missing names of applied rules during a database on-demand scan Fixed: Import of large domain lists blocking GUI responsiveness due to name translation Fixed: Various minor bug fixes and documentation improvements ESET File Security for Microsoft Windows Server 6.5.12007 Added: Policy merging for array-type of settings managed by ESET Remote Administrator (for example, definition lists for scanning exclusions) Added: Support for standard keyboard shortcuts in eShell allowing advanced control of command history Improved: Detection capabilities of infected master boot records (MBR) in Hyper-V guests Improved: Significantly reduced snapshot manipulation overhead when scanning Hyper-V guests with multiple virtual drives Improved: Updated discovery methods for automatic Hyper-V exclusions utilizing Windows Management Instrumentation (WMI) to identify exact file locations Improved: Virtual disk labelling in scan-log to allow positive identification when errors occur during scanning Fixed: Results of Idle-state scanning are not being recorded in regular scanning logs Fixed: Access delay in opening network-stored Microsoft Office documents on Windows Server 2003 Fixed: Automatic exclusions for Internet Information Services (IIS) on Microsoft Windows Server 2016 Fixed: When managing with ESET Remote Administrator, despite a locked item in a policy distributed by ESET Remote Administrator, you can still disable certain protection modules using GUI or eShell (including Anti-Stealth, Anti-Phishing and Document protection, which includes Automatic exclusions switch) Fixed: Various minor bug fixes and documentation improvements ESET Mail Security for IBM Domino 6.5.14011.0 Added: Implementation of industry standard sender anti-spoofing and mail validation mechanisms, namely Domain-based Message Authentication, Reporting and Conformance (DMARC), DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF) Fixed: Various minor bug fixes and documentation improvements ESET Security for Microsoft SharePoint Server 6.5.15005.0 Improved: Database on-demand scan results show the overall count when a rule was applied Fixed: Remote product upgrade from version 4.5 using the ESET Remote Administrator software installation task will be aborted and return a general installation error Fixed: Various minor bug fixes and documentation improvements Upgrade to Latest Version For links to corresponding ESET Knowledgebase articles for upgrading your product to the latest version, see the following: Upgrade ESET business products EMSX: Using ESET Remote Administrator: Deploy or upgrade ESET products using ESET Remote Administrator (6.x) On client workstations: Upgrade ESET Mail Security for Microsoft Exchange Server to the latest version EMSL: see the Online Help topic Upgrading to a newer version ESHP: https://support.eset.com/KB6180/
  8. DESlock+ Client 4.8.15 and DESlock+ Enterprise Server 2.8.0 have been released and are available to download. DESlock Client 4.8.15 Improved: Full Disk Encryption has been optimized. This is a general performance improvement and shows the greatest gains with SSD storage. Improved: Initial start-up decryption of Full Disk Encrypted Legacy/MBR (non-UEFI) systems has been improved. This is most noticeable when resuming from Hibernate. Added: New Self Enrollment support. Requires Enterprise Server 2.8. (Enterprise Client only, for more information see https://support.deslock.com/KB417) Fixed: Pre-Boot Authentication (Bootloader) was not being updated when upgrading. This affected Full Disk Encrypted workstations running Windows 10 which had Secure Boot enabled. This affected versions 4.8.3 onwards. Updated: Product branding. (DESlock Encryption by ESET) Improved: Localization updates for Dutch, German, Japanese, Spanish and Polish languages. Added: Korean translations. DESlock Enterprise Server 2.8.0 Added: Security group filter to Active Directory Import. Added: ES Direct support. (see https://support.deslock.com/KB417) Improved: Modified Active Directory import to support very long Distinguished Name attributes. Added: Timeout to SQL restore process because on some systems it could become stuck restoring. Fixed: Prevented error performing FDE operations on users after an upgrade. Fixed: Discarded workstation recovery information if the information is too small to be valid. Fixed: Potential service crash that could occur processing malformed client status. Fixed: Potential problem managing licenses after upgrading from 2.5.5 or earlier. Added: Korean translations. Support Resources Download DESlock ESET Knowledgebase—DESlock Support ESET Knowledgbase YouTube channel: DESlock video tutorials
  9. ESET Endpoint Security for Android version 2.1.11.0 has been released and is available to download. Changelog: Added: Full compatibility with permissions management introduced with Android 6 Added: Anti-Phishing support for Firefox, Opera, Opera Mini, Dolphin, Samsung, Android Browser Added: Support for subscription licenses Changed: Communication via toast messages minimized Improved: Administrator contact displays on lock screen Fixed: Anti-Phishing is unavailable in Chrome on Android 6 devices Fixed: Unable to start an upgrade with the “Software Install” task from ESET Remote Administrator with the new version of EESA selected from the repository Fixed: Wipe task failed on Android 5 Fixed: VSDB cannot be updated from mirror using SSL Fixed: Various internal improvements Fixed: Various bug fixes Known issue: Due to recent changes in Android 7.0, Google allows the user to deactivate an active device administrator and uninstall the application in a single action. Users can now uninstall EESA without entering the admin password. For a list of known issues, see Known issues for ESET Endpoint Security for Android. For more information on this product, visit the ESET Endpoint Security for Android product page or contact your local reseller, distributor or ESET office.
  10. ESET Parental Control for Android has been released and is available to download or purchase from Google Play. ESET Parental Control for Android is an app for Android devices that allows parents to monitor and regulate the use of mobile devices by their children. Changelog Added: Language support for Bulgarian, Hebrew, Romanian Added: Web Guard improvements and additional browser support Added: Time limit improvements in App Guard Added: Permissions requests explanation wizard Fixed: Bug fixes and optimizations For more information, to purchase or to download a free trial, visit ESET Parental Control for Android on Google Play. Support Resources ESET Parental Control for Android Online Help (User Guide) ESET Parental Control for Android—FAQ My.eset.com Parental Control for Android ESET Parent Education Portal
  11. DESlock Client 4.8.12 Fixed: Previous release introduced a problem with Full Disk Encrypted Removable Media where encrypted devices would be inaccessible. Installing this version restores access to these devices. This problem was exhibited as the inability to encrypt removable media using Full Disk mode or access devices that were already encrypted. Fixed: Network (UNC) path support for Virtual Disks added in previous release would fail to create new Virtual Disks on network file systems that support sparse files. Support Resources Download DESlock ESET Knowledgebase—DESlock Support ESET Knowledgbase YouTube channel: DESlock video tutorials
  12. Hi everyone, in response to requests for more communication about product releases and other topics we have created an opt-in email Newsletter for Knowledgebase Support News channel. The Support News channel is used to post content on some of the following topics: New product releases (home and business)—product changelog, overview of features, Known Issues and support resources ESET support/sales office closures—for example, holidays, known upcoming system outages, etc. We have successfully tested the functionality and now want to extend this communication channel to those on this Forum. Use the following URL to subscribe to the ESET Knowledgebase Support News Newsletter: https://feed.press/e/mailverify?feed_id=esetkb_news_en If you have any issues or comments, feel free to reply to this topic. So far we are averaging about 6 a month, so your inbox won't be significantly impacted. Below is an example (screenshot of the email) of a recent Newsletter that was delivered:
  13. ESET Security for Microsoft SharePoint Server version 6.4.15015 has been released and is available to download. New and Improved Features Added: Support for Microsoft Windows Server 2016 Fixed: Blue screen error (BSOD) caused by Device Control module after removable media is inserted Fixed: Self-Defense does not protect a specific registry key, disclosing partial product functionality Fixed: Minor documentation updates Support Resources Upgrade ESET Security for Microsoft SharePoint Server to the latest version. For a detailed and up-to-date list of Known Issues, see Known issues for version 6 ESET business products. Online Help: ESET Security for Microsoft SharePoint Server
  14. ESET Mail Security for IBM Domino version 6.4.14024 has been released and is available to download. Changelog Added: Support for Microsoft Windows Server 2016 Fixed: Blue screen error (BSOD) caused by Device Control module after removable media is inserted Fixed: Self-Defense does not protect a specific registry key, disclosing partial product functionality Known Issues For an up-to-date list of known issues, see Known Issues for ESET Mail Security for IBM Domino (6.4.14024). Support Resources To upgrade ESET Mail Security for IBM Domino, see the Online Help topic Upgrading to a newer version.
  15. ESET Mail Security for Microsoft Exchange Server version 6.4.10011 has been released and is available to download. Changelog Added: Support for Microsoft Windows Server 2016 Fixed: Blue screen error (BSOD) caused by Device Control module after removable media is inserted Fixed: Self-Defense does not protect a specific registry key, disclosing partial product functionality Fixed: Anti-spam filtering ability of messages with empty sender field Upgrade Using ESET Remote Administrator: Deploy or upgrade ESET products using ESET Remote Administrator (6.x) On client workstations: Upgrade ESET Mail Security for Microsoft Exchange Server to the latest version Known Issues For a list of known issues, see Known issues for ESET Mail Security for Microsoft Exchange Server.