I did some investigating and didn't see a charge to my credit card.
When I place the order on Eset's website there was no indication that there was a problem with the order. I received an email with my license information and the new expiration date of 9/19/2022 so I figured there wasn't a problem. I did get some emails from Eset in the following month to convert my 30 day trial to a full license but I ignored them because I had already paid for it, or I had no indication that I hadn't paid for it.
I'll probably switch to a different security product. I'm really disappointed in how Eset has handled this. First, there was no indication that my order didn't go through, to the contrary I received an email with the license and the new expiration date. Second, I still haven't heard back from Eset on the support ticked, and I never got an email that a moderater had replied to this forum post. Third, after uninstalling Eset on my laptop Google Podcasts started working again. I was not able to figure out why the streaming kept buffering endlessly. Now it works perfectly.