rthompson

Please see attached log fileees_logs.zip Thanks!

Yeah, any URL I've tested (including the one you provided) will just start the download. I'll run the log collector and get back to you!

Yeah that has worked for me in the past, but not anymore. I can even block a website by entering its URL into the list. No idea what's going on!

Hi all, I'm unable to get site blocking to work. As far as I can tell all relevant settings are enabled. I did have the blocking working in the past and as far as I'm aware neither myself or anyone else has changed any settings, beyond the 'List Active' switch. Any ideas? Thanks!

Hi all, I'm trying to find the most efficient way for ESET to show when a user plugs in a USB to a machine that we can then unblock for them. I have the report system running, but this can take 5-10 mins to update (even with pressing refresh), so is no good for a quick unblock. The machines/agents will show a block instantly (make/model/serial etc), within their local log. How do I get this information to the Log section for each machine on the Cloud interface? Is this the right way to do things? My test machine has the following policies: Logging.png usb1.png | usb2.png Many thanks

Thanks for help all - I can now get a report. Honestly, I'm not sure what I've done differently. Set it up from scratch with the same setting and now it's up and running

Yes, any attempts to connect a USB device are logged locally on the machine. All info is there, make/model/serial etc. We're running a trial of the system at the moment - I've sent an email to support but had nothing back in over a week... I've got plenty of time today to crack the issue so if anyone has further suggestion, keep them coming

Thanks for the response. Yes indeed, I've made sure to connect/disconnect a usb stick to a test machine after any changes. Making sure the ESET agent is recognizing and blocking the USB each tim. Still, no data in the report

Thanks for the info. I've tried every option there with no result

Hi all, I have set the built in policy 'Device Control Maximum Security' to block any usb device a user connects. I want this blocking to be reported back to the cloud console so we can unblock devices as required. Within the policy, logging severity is set to 'Always'. In Reports > Computers > New Report Template, I've setup a new report titled 'USB Blocking Report'. I've set all required columns (serial/device/manufacturer etc.), However, when the report is generated it is blank. Where am I going wrong? Many thanks!