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EAV-0226081880

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About EAV-0226081880

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  1. Here is a screen shot of the threat removed message that ESET returns when I try to send emails with financial info.
  2. I tried a few variations of my e-mail, and I found that versions of the email that had a number with a dollar sign in front and ones that contained the word "money" resulted in a threat alert.
  3. The email that I was attempting to send contains confidential financial information which I do not want to post here. I tried sending another email of similar length, and it did not trigger a reaction. It appears that the infection is targeting financial information. Is there a less public way to share that email with you?
  4. My computer is infected with something that ESET calls "HTML/Fraud.EK trojan". ESET sends me a "Threat removed" message when I send an email with a message longer than a sentence. The message says "A threat (HTML/Fraud.EK) was found in a file that Microsoft Outlook tried to access. The file has been cleaned." ESET stops the file from going out. If I send a very short e-mail, with a sentence or less in the text, the email will go out with no problem. I have run a full scan of my computer using ESET I have used the restore functions to move my system settings back to where they were on 10/13/2021 (earliest date available to me). I have emptied the trash in my mail. I have deleted the contents of the "detetcted items" folder in my email, I have deleted the contents of my "Junk E-mail" folder, I have deleted the contents of the "ESET Antispam" folder, I have deleted the contents of the "Infected Items" folder", I went to the "Sent" folder and I deleted the emails there that triggered the error message, and I emptied the trash in my email again. My computer is still infected. I tried searching for "HTML/Fraud.EK trojan" at ESET, on Google, and at Major Geeks. I have not been able to find anything that will tell me about the nature of the threat or how to remove it. My computer is Windows 10, and I am running ESET System Security. Here is a log for one of the e-mails that triggered a threat alert Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here 10/15/2021 9:56:31 PM;Email filter - Outlook;email message;to: dxxxxxxxxxxe@gmail.com with subject Half paragraph test ;HTML/Fraud.EK trojan;contained infected files;DESKTOP-MV2C1N8\donal;Event occurred upon receiving an email by the application: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE.;; Here is a log of another threat alert that I received a while earlier, perhaps it is related: Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here 9/30/2021 7:20:12 PM;HTTP filter;file;https://www.themakogroup.com/pub/static/version1559625351/frontend/Solwin/freego_child/en_US/jquery/patches/jquery-ui.js;JS/Spy.Banker.FX trojan;connection terminated;DESKTOP-MV2C1N8\donal;Event occurred during an attempt to access the web by the application: C:\Program Files (x86)\Mozilla Firefox\firefox.exe (9D90FAA8197CACBBC70621FC6DD235043ECC3F43).;36BA708F2A129DC3B9FE3E2D074072E3BDC72868; Has anyone else encountered this threat before? Does anyone have ideas on how to remove it? I have tried signing in, but I received an incorrect password or user ID message. I tried using the "forgot password" option, but I still have not received an e-mail with password reset instructions. I have set up a password before, and my subscription is valid through April of 2022.
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