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Posts posted by ApophisXP
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Ahh yes I overlooked this Windows 10.
So enable pre-release updates and wait until some modules are available for which support Windows 10 there.
You can't do anything more.
Thats not possible as installing ESS on Win 10 10074 causes your network connection to drop the connection entirely meaning no internet. No internet means no updates.
To fix this issue Eset must provide a new application download with fixed modules included
This is it.
problem is a lot of people just skim through the thread like, oh win10 must be x y z then.
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Got an issue with Windows 10 Build 10074.
Yes it was only released yesterday but was released to both Fast and Slow rings so this would be one that a lot of people currently testing will end up on.
ESS After upgrade reports Firewall module is corrupt and suggests a reinstall.
Did the reinstall to get the same effect.
Also an issue I noticed was that while ESS was installed, the network adapters failed to work. Once removing ESS the network resumed and was able to pick up a dhcp ip etc.
Just to note even manually setting your own IP etc with ESS installed wouldnt work.
Any work arounds or a possible fix would be fantastic.
If you need any more info just shout.
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At last, i found out what the problem is! It doesn't matter what version of smart security you have. The problem resides at some module. When you first install the latest version of smart security (8.0.304.0) the virus signatures is 10493. When updating to virus signature 10779 then the problem starts. After the update is installed you cannot create rules. So what i did, was to not allow smart security to update anything. Now i have the following installed:
Virus Siganture Database: 10493
Rapid Response module: 4818
Update module: 1052
Antivirus and antispyware scanner module: 1438
Advanced heuristics module: 1153
Archive support module: 1209
Cleaner module: 1100
Anti-Stealth support module: 1060
Personal Firewall module: 1228B
Antispam module: 1027
ESET SysInspector module: 1243
Real-time file system protection module: 1009
Translation support module: 1264
HIPS support module: 1148
Internet protection module: 1145B
Web content filter module: 1036
Advanced antispam module: 1870
Database module: 1060
And everything works fine (until now, hehe!!) Anyway, the solution is to unistall smart security, reboot, install the latest version and don't let it update. Until someone reply here and says that they fixed it in a later update. I repeat the 10779 update and its modules are causing the problem i am stating above. Hope this helps!
Wonder whos going to accept fault lol
ESET will blame Razer for not updating or something like that while its actually something on ESET's side.
Thank you for going through that and hopefully they will do something now.
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Please provide information about your operating system and installed ESET modules (from the About window). The issue described used to occur with older builds of v7 and was fixed in later releases as well as in v8. Do you use multiple accounts on the computer and switch between users? Do you connect to the computer remotely as well?
Windows 8.1 x64 - Single Login / Account and regarding remote access not on this pc no.
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Got this issue too! Any fixes or workarounds available? Or uninstalling / disabling synapse till an update is the only way?
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Hi there, wondering if anyone can help on this.
Been using ESS for a while now and stuck with it for the interactive firewall mainly.
With the current update however, I get no notification of a new program trying to gain access. If I kill Eset via Task Manager and reinitiate it I get the pop ups for Outbound traffic.
On selecting remember and allow. Nothing happens. Even if I select a temporary rule it wont do.
Clicking show advanced options does nothing either.
If I kill every Outbound notification window manually via Task Manager and reinitiate again, when selecting to disable the firewall for X amount of minutes or even until next restart I get the outbound window popup again with no way to progress.
I cant even get into the advanced settings to change interactive mode to automatic as everytime I click on the button, nothing happens.
Update 27/11/2014
We'll need to get the following stuff for analysis:
1. ESI log.
2. Full memory dump from the situation when the issue occurs.
3. The registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\BUildLabEx.Excuse me for the silly question. But where I can find esi loq and how I can take a memory dump? As soon as I get home I will post them.
How do I create a SysInspector log and submit it to ESET?
You only need to look at the screenshots about how to create the esi log but you don't need to download it as you can use the version of ESET SysInspector that is included in the product.
How do I generate a memory dump manually?
HTH, SweX
Those who are experiencing the issue and are willing to test a new HIPS module to find out if the fix we've made solves the issue (an ESET binary was excluded from self-defense), drop me a pm for further instructions.
Windows 10 Build 10122
in ESET Internet Security & ESET Smart Security Premium
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Does smart security install normally now and does it still screw your network connection like it did with 10074?