[Eset Endpoint v8.1 LiveGrid connection problem]

1 hour ago, Marcos said:

First of all, I would recommend posting in the appropriate forum for retail products since this forum is intended for Endpoint which works differently in certain aspects than the retail products.

If you get the notification shortly after a reboot, continue as follows:
- enable advanced logging under Help and support -> Technical support
- reboot the machine
- avoid running applications that generate network traffic
- wait until the notification appears
- disable logging
- collect logs with ESET Log Collector and provide the generated archive.

Sorry I did not realize I was in the wrong forum. I am new to the ESET forums and started by searching for the problem I was having. I found this thread and contributed. I do see now that this forum is for IT professionals who support business users. 

[Eset Endpoint v8.1 LiveGrid connection problem]

I am no longer getting notifications but the problem persist. 

[Eset Endpoint v8.1 LiveGrid connection problem]

I set a rule in eset to let ekrn in and out of port 53535 in both tcp and udp. I am still getting the error. The only other thing I can think of is it might be my router. I don't know what settings I need to mess with in my router. I have Port filtering, port forwarding, and port triggers. I don't think any of those are causing the problem. Did an ESET update cause this problem or is this something caused by a resent Windows update? 

[Eset Endpoint v8.1 LiveGrid connection problem]

I have been having this problem here lately as well. It seems to be intermittent. I will get a notification. Sometimes the app will say all is fine when I check it. Some times it will say it can't reach the server. Eset is the only firewall I use. I do use a VPN. I think my router has a built in firewall as well. Do I need to mess with my router settings to fix this?