[ESET Protect webconsole error message after login]

Hello,

I have now seen the message in the KB7088 that version 16 is not supported. 
I have changed Java and now the web console works again. 
Thanks for the support!

BR,

Vic

[ESET Protect webconsole error message after login]

Hello,

thank you for your answer!

I have tried with Edge and Firefox with the latest versions. 
I have tried with this:
https://support.eset.com/en/kb7088-install-esmc-web-console-using-jdk
Amazon Corretto 8 and OpenJDK.

BR,
Vic

[ESET Protect webconsole error message after login]

Hello,

We have a problem with our client. We have set up a new Windows Server 2019 and we wanted to install ESET Protect. The installation was done without any problems. When logging in to the web console, an error message appears:

*version : 8.1.221.0*
*locale : de_DE*
*user.agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0 (gecko1_8)*
*document : https://10.150.0.133/era/webconsole/D34D2A7744DE8567E1F5733FB3EE2C9F.cache.html*
*url: https://10.150.0.133/era/webconsole/*
        
*error: *
An uncaught exception has occurred! (" Error:  ")
@ "o@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:128:266893 @
@ fromError@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:179:105102 @
@ zt/<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:179:95019 @
@ s@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:288748 @
@ c/o._invoke</<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:288502 @
@ A/</<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:289107 @
@ h@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:15513 @
@ l@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:16018 @
@ x/<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:10196 @
@ " @ 

 

I don't know how to fix it anymore.
We have tried the following to fix the error:
ESET Protect complete reinstallation
Try different browsers
Use different JAVA (OpenJDK, Coretto)
Different ports

And we always get the same error.
What else can it be?
Do you have any other suggestions for a solution?

Thank you!

BR,
Vic