Hello,
We have a problem with our client. We have set up a new Windows Server 2019 and we wanted to install ESET Protect. The installation was done without any problems. When logging in to the web console, an error message appears:
*version : 8.1.221.0*
*locale : de_DE*
*user.agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0 (gecko1_8)*
*document : https://10.150.0.133/era/webconsole/D34D2A7744DE8567E1F5733FB3EE2C9F.cache.html*
*url: https://10.150.0.133/era/webconsole/*
*error: *
An uncaught exception has occurred! (" Error: ")
@ "o@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:128:266893 @
@ fromError@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:179:105102 @
@ zt/<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:179:95019 @
@ s@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:288748 @
@ c/o._invoke</<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:288502 @
@ A/</<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:147:289107 @
@ h@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:15513 @
@ l@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:16018 @
@ x/<@https://10.150.0.133/era/webconsole/static/js/main.628ed004.cache.js:130:10196 @
@ " @
I don't know how to fix it anymore.
We have tried the following to fix the error:
ESET Protect complete reinstallation
Try different browsers
Use different JAVA (OpenJDK, Coretto)
Different ports
And we always get the same error.
What else can it be?
Do you have any other suggestions for a solution?
Thank you!
BR,
Vic