['ESET Service (2)' taking up 100% CPU usage]

Dear Marcos 

I updated my Eset version to 14.1.20.0, having the same problem and tried to follow your instructions.

The Log Collector fails:

[11:14:38]   OK
[11:14:38] === ESET Events log ===
[11:14:38] Exporting ESET log (warnlog.dat) as filtered binary to file C:\Users\q\AppData\Local\Temp\elcE3F7.tmp
[11:14:38]   OK
[11:14:38] Adding file: C:\Users\q\AppData\Local\Temp\elcE3F7.tmp -> ESET/Logs/Common/warnlog.dat
[11:14:38] === ESET Detected threats log ===
[11:14:38] Exporting ESET log (virlog.dat) as filtered binary to file C:\Users\q\AppData\Local\Temp\elcE494.tmp
[11:14:38]   OK
[11:14:38] Adding file: C:\Users\q\AppData\Local\Temp\elcE494.tmp -> ESET/Logs/Common/virlog.dat
[11:14:38] === ESET HIPS log ===
[11:14:38] Exporting ESET log (hipslog.dat) as filtered binary to file C:\Users\q\AppData\Local\Temp\elcE4A5.tmp
[11:14:38]   OK
[11:14:38] Adding file: C:\Users\q\AppData\Local\Temp\elcE4A5.tmp -> ESET/Logs/Common/hipslog.dat
[11:14:38] === ESET Network protection log ===
[11:14:38] Exporting ESET log (epfwlog.dat) as filtered binary to file C:\Users\q\AppData\Local\Temp\elcE4A6.tmp
[11:23:23] ERROR: Failed to get log info
[11:23:23] 
[11:23:23] Removing temp files...
[11:23:23] 
[11:23:23] ==============================
[11:23:23] An error occured during collection of files.   See the log for more info.

 

Leaving no log file...

Any other method i can try?