Hi,
I have had for a year a license for 3 computers, which is still in date / valid, purchased from an online reseller.
as of the 12th this month its stopped updating and now thinks my license is invalid, i have tried re-Appling the key given which is accepted so the license is still valid.
This happened the day I turned on an old surface tablet which i was going to sell and just wanted to check what was on it
my only thought is i on a had a laptop, which it was installed on, which 6 months ago was sold, wiped but i never actually removed / uninstalled so im wondering if the license was still applied? and as soon as i turned on the tablet it saw possible 4 devices using instead of the 3 only allowed? I have since uninstalled the tablet one but im guessing there is a block.
Can send in private the license ID to check