TrustiPhi
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About TrustiPhi
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@peteyt Thanks for the suggestion. I looked and I can't see anything being blocked. @itman I tried the pre-release update. That did not seem to help. I also changed the traffic rule to TCP & UDP and nothing changed. @Marcos I disabled protocol filtering and nothing changed. Again, thank you to everyone for trying to help. I am increasingly wondering if this is not an ESET problem at all. Is there a way for me to check logs to see if anything from GoToMeeting is actually being blocked? If I can prove it is not ESET, then perhaps I can get GoToMeeting to give a closer look at this to see if it is really their software. -
@Marcos I apologize, but I'm not sure exactly what you are suggesting. As I said, I am not experienced with all of the settings in ESET (or other Firewalls in general). If the Firewall is paused already, what other setting would work? I have tried adding rules to open the appropriate ports for GoToMeeting (TCP/UDP), I have tried excluding the application from protocol filtering and I have tried to allow the GoToMeeting web sites and I have tried allowing the GoToMeeting addresses. None of those seem to make any difference. What is the pre-release update channel? @itman I tried to allow traffic to g2mcomm.exe. It has not seemed to help. Thank you to both for your ideas. This has been very time consuming and very frustrating thus far.
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Temporarily pausing the firewall did not help and I don't have any custom rules. It's very strange because I didn't actively do anything to either GoToMeeting or ESET. I am wondering if perhaps it could be related to a recent Windows update?
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Hi. I would really appreciate it if someone could help me use the GoToMeeting App with the latest updates of ESET Internet Security (Product version 14.0.22.0). I have been using GoToMeeting and ESET for years and on Friday, I could no longer connect to GoToMeeting. I am not an expert with firewalls, but I tried to allow the GoToMeeting domains and create TCP/UDP Rules, but nothing I have tried seems to work. Any advice would be appreciated. Thanks.
