[MacOS Big Sur and firewall]

Thanks Marcos. Could you please provide me some info, where the beta will be available?

[MacOS Big Sur and firewall]

Dear Eset,

there is no firewall working on Big Sur. This page provides details: https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur

First firewall was promised in December 2020. Then in January. Now you changed it to March 2021.

I just wanted to ask. Is this a joke, or real date? When will Eset have working firewall on Big Sur? Are you gonna move it to June 2029 next time, or....?

[macOS Big Sur Getting an Error "System extension required for Web and Email Protection was not started because of error. Try to restart macOS or reinstall the product"]

51 minutes ago, Marcos said:

According to https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur,  a version compatible with Big Sur that will include a firewall is planned for Dec 2020:

Thank you.

[macOS Big Sur Getting an Error "System extension required for Web and Email Protection was not started because of error. Try to restart macOS or reinstall the product"]

33 minutes ago, Marcos said:

We issued a warning one month ago and openly communicated that ESET CyberSecurity / Pro will not fully support Big Sur at the time of the release due to big changes made to the operating system requiring kernel extentions to be replaced with system extensions:

https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur

If you take a look at other AV products, many of them are yet to come with a Big Sur compliant version of their products. ESET plans to introduce a version with firewall support for Big Sur soon.

Also thank you for explaing me current situation with other AV products. However, I pay for Eset, not other AVs so this information not relevant for me.

Would you kindly tell me an expected time, when the firewall is going to work?

Thank you and have a nice day.

[macOS Big Sur Getting an Error "System extension required for Web and Email Protection was not started because of error. Try to restart macOS or reinstall the product"]

27 minutes ago, Marcos said:

We issued a warning one month ago and openly communicated that ESET CyberSecurity / Pro will not fully support Big Sur at the time of the release due to big changes made to the operating system requiring kernel extentions to be replaced with system extensions:

https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur

If you take a look at other AV products, many of them are yet to come with a Big Sur compliant version of their products. ESET plans to introduce a version with firewall support for Big Sur soon.

Marcus, thank you for your response. But excuse me, where did you issue a warning? On that forum?

A am a user, I am not keeping an eye on technical forums of all my applications all day long. Eset application itself showed me no warning at all. If it did, I would not upgrade to Big Sur.

[macOS Big Sur Getting an Error "System extension required for Web and Email Protection was not started because of error. Try to restart macOS or reinstall the product"]

Shame, shame. How come company like ESET can even afford this amateur approach!

I upgraded to Big Sur, I was left with unusalbe firewall. I paid for a functioning product, not this joke.