CraigN

Hi Marcos, Thanks for your reply ... I'm running Windows and the Domain/Private/Public networks all show that Microsoft Defender Firewall is not active, and the ESET firewall is turned on. There is is no other Firewall software installed or enabled. Hence I believe its caused by something else. Any ideas please let me know. Thanks Craig

Keep getting pop-up message 'ESET Smart Security Premium has limited direct cloud connectivity' which directs me to https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall that advises me to '... hosts in each ESET component must be made accessible ... It seems like I need to download and configure something! but I don't understand what I'm suppose to download or configure :(. Please advise what actions I need to take to resolve the issue. Cheers Craig