Marcelo Fares
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Posts posted by Marcelo Fares
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I had to remove the antivirus to be able to use the internet. I wonder, if I reinstall the eset cybersecurity again, the problem will appear again? I need to download another version?
Hi Marcelo. I had to remove it too, but as the moderator said, they released an update, just to be sure, i downloaded the same version (Cyber Security Pro) and installed it again, waited for it to update its database signature, restarted and everything is fine until now...
Hope you solve your problem too.
Best regards.
I'm not safe to install again.
I think, the Eset need to speak about it or launch an official note of what happened with the correction.Best, -
I had to remove the antivirus to be able to use the internet. I wonder, if I reinstall the eset cybersecurity again, the problem will appear again? I need to download another version?
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Hi Marcelo,
Thanks for your patience. If you can run the DMG and it works fine, please feel free to use it to uninstall/reinstall.
The alternate methods are to open the program package and run the uninstaller (effectively the same thing but without the now-functional DMG you have) or to kill the program in activity manager, each method is described in detail at the links we included earlier.
I tried to remove the two methods and none worked.
The message that appears is:Process: Uninstaller [4724]Path: /Applications/ESET Cyber Security Pro.app/Resources/Uninstaller.app/Contents/MacOS/UninstallerIdentifier: com.eset.app.esets_uninstallerVersion: 6.0.13 (600.01.30f01)Code Type: X86-64 (Native)Parent Process: Uninstaller [4723]Responsible: Uninstaller [4723]User ID: 501Date/Time: 2014-10-22 13:46:26.165 -0200OS Version: Mac OS X 10.10 (14A389)Report Version: 11Anonymous UUID: 84511557-293C-C26D-AABE-E09A9626A54FTime Awake Since Boot: 19000 secondsCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_CRASH (SIGABRT)Exception Codes: 0x0000000000000000, 0x0000000000000000Application Specific Information:abort() calledThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 libsystem_kernel.dylib 0x00007fff8c64e282 __pthread_kill + 101 libsystem_c.dylib 0x00007fff85f1db73 abort + 1292 com.eset.app.esets_uninstaller 0x000000010001e4e2 CBufferTemplate<char>::~CBufferTemplate() + 5623 com.eset.app.esets_uninstaller 0x000000010001791c EIOWatchKevent::~EIOWatchKevent() + 23164 com.eset.app.esets_uninstaller 0x00000001000060e3 0x100000000 + 248035 com.apple.CoreFoundation 0x00007fff8765883f -[NSSet makeObjectsPerformSelector:] + 2236 com.apple.AppKit 0x00007fff8644f09d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 12167 com.apple.AppKit 0x00007fff85f61055 loadNib + 3848 com.apple.AppKit 0x00007fff864cf020 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 3139 com.apple.AppKit 0x00007fff864cf71d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 15010 com.apple.AppKit 0x00007fff85f60610 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 63111 com.apple.AppKit 0x00007fff85f5bf59 NSApplicationMain + 60512 com.eset.app.esets_uninstaller 0x0000000100009c84 0x100000000 + 4006813 com.eset.app.esets_uninstaller 0x00000001000051ec 0x100000000 + 20972Thread 1:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x00007fff8c64f22e kevent64 + 101 libdispatch.dylib 0x00007fff856f3a6a _dispatch_mgr_thread + 52Thread 2:0 libsystem_kernel.dylib 0x00007fff8c64e946 __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff947814a1 start_wqthread + 13Thread 3:0 libsystem_kernel.dylib 0x00007fff8c64e946 __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff947814a1 start_wqthread + 13Thread 4:0 libsystem_kernel.dylib 0x00007fff8c64e946 __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff947814a1 start_wqthread + 13Thread 5:0 libsystem_kernel.dylib 0x00007fff8c64e946 __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff947814a1 start_wqthread + 13Thread 0 crashed with X86 Thread State (64-bit):rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfed38 rdx: 0x0000000000000000rdi: 0x0000000000000513 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfed60 rsp: 0x00007fff5fbfed38r8: 0x0000000000000031 r9: 0x0000000100300000 r10: 0x0000000008000000 r11: 0x0000000000000206r12: 0x000000010037a1a0 r13: 0x000000010037a070 r14: 0x00007fff778ae300 r15: 0x0000000100081600rip: 0x00007fff8c64e282 rfl: 0x0000000000000206 cr2: 0x0000000109746000Logical CPU: 0Error Code: 0x02000148Trap Number: 133Binary Images:0x100000000 - 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0x7fff93cc0fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent0x7fff93cc1000 - 0x7fff93cc1fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib0x7fff93d1d000 - 0x7fff93d24ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib0x7fff93d49000 - 0x7fff93e0cff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib0x7fff93e72000 - 0x7fff93e7cff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport0x7fff93e7d000 - 0x7fff93e7ffff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib0x7fff93e80000 - 0x7fff93e84ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC0x7fff93e86000 - 0x7fff942b6fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore0x7fff942b7000 - 0x7fff942dffff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib0x7fff945ce000 - 0x7fff946fefff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation0x7fff946ff000 - 0x7fff94702ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib0x7fff9470c000 - 0x7fff9471dff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib0x7fff9471e000 - 0x7fff9476afff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation0x7fff94780000 - 0x7fff94789fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib0x7fff9478a000 - 0x7fff9478ffff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration0x7fff947ad000 - 0x7fff947adff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib0x7fff94c1a000 - 0x7fff94c86fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN0x7fff94c87000 - 0x7fff94cc7ff7 com.apple.CloudDocs (1.0 - 280.1) <21D7E10A-99EF-34BE-82D7-29A6F1761DE5> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocsExternal Modification Summary:Calls made by other processes targeting this process:task_for_pid: 1thread_create: 0thread_set_state: 0Calls made by this process:task_for_pid: 0thread_create: 0thread_set_state: 0Calls made by all processes on this machine:task_for_pid: 891392thread_create: 0thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total=180.8M resident=104.5M(58%) swapped_out_or_unallocated=76.3M(42%)Writable regions: Total=91.6M written=3360K(4%) resident=5292K(6%) swapped_out=0K(0%) unallocated=86.4M(94%)REGION TYPE VIRTUAL=========== =======CG image 4KCG shared images 144KDispatch continuations 16.0MKernel Alloc Once 8KMALLOC 64.3MMALLOC (admin) 32KSTACK GUARD 56.0MStack 10.1MVM_ALLOCATE 1128K__DATA 15.3M__IMAGE 528K__LINKEDIT 70.2M__TEXT 110.6M__UNICODE 544Kmapped file 53.1Mshared memory 4K=========== =======TOTAL 398.0MModel: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2PBluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial portsNetwork Service: Wi-Fi 2, AirPort, en1Network Service: Wi-Fi RouterCf, AirPort, en1Serial ATA Device: ST31000528AS, 1 TBSerial ATA Device: APPLE SSD TS256C, 251 GBSerial ATA Device: HL-DT-STDVDRW GA32NUSB Device: HubUSB Device: Generic USB JoystickUSB Device: DesktopUSB Device: IR ReceiverUSB Device: Internal Memory Card ReaderUSB Device: FaceTime HD Camera (Built-in)USB Device: HubUSB Device: GoFlex DeskUSB Device: BRCM2046 HubUSB Device: Bluetooth USB Host ControllerThunderbolt Bus: iMac, Apple Inc., 22.1 -
I'm not familiar with the dialog shown in your screenshot. If you are using a work machine, you might need to speak with your Admin about getting past that dialog.
I can't view the images hosted on tinypic.
Did you follow the instructions here? How do I uninstall or reinstall ESET Cyber Security or ESET Cyber Security Pro?
Particularly, If you receive the message "Identity of the installer cannot be confirmed" you may need to configure Apple gatekeeper options to allow applications to run regardless of their source. Visit the Apple support article on this topic.
The window that Marcelo is showing is when an application crashes on OS X (like in Windows when it shows that window to report the problem to Microsoft after an application stops responding and crashes).
Basically he's able to bypass Gatekeeper, but the ESET Uninstaller itself crashes at some point.
Here's his screenshot below.
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Update: I just downloaded the latest DMG file from the ESET website and ran that uninstaller on Yosemite - the uninstaller worked fine, so
I suggest that Mercelo tries the uninstaller from the DMG file instead of the one provided within the application. (CB530 just linked a KB article on a manual uninstall, which would better suit)I tried to remove my Eset for uninstall the tool and it did not. Appeared the same error
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I'm sorry but at this time I cannot say what the date will be. I suggest that you follow the first thread on this topic, once more information is available we will share it there; we encourage forum users who have the same question to follow the original thread so that everyone is well informed. The Knowledgebase article from planet's post will also be updated when new info becomes available.
I can not remove my ESET see what happens when you run the uninstaller
hxxp://tinypic.com/r/156y1hy/8
OR
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I can not remove my ESET see what happens when you run the uninstaller
hxxp://tinypic.com/r/156y1hy/8
OR
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You guys have any plans (date) to launch the new version compatible with Yosemite?
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At the moment Cyber Security is not fully compatible with the recently released OS X Yosemite.
ESET provides a KB article with some troubleshooting steps: Can I use my ESET for Mac products with OS X Yosemite (10.10)?
With the major changes (eg. new UI) and it being quite a significant release, I'm not surprised that ECSP is having issues without an updated version. If you continue to have problems after following the troubleshooting steps, the KB article recommends contacting ESET Customer Care.
Personally, I would uninstall Cyber Security Pro until ESET releases an update that is fully compatible with Yosemite.
Thanks for the reply,
How do I remove Cyber Security Pro?The problem I'm having is this:Do not open the ESET GUII can not close the ESET EGUI process, it does not appear in the list of system processes. -
Good night,
I live in Brazil, sorry my english.I upgraded my Mac to OSX 10.10 (YOSEMITE) and my antivirus ESET Cybersecurity version 6.0.1.3 is not working anymore. What can I do?Thank you for your attention -
Hi Marcelo, it looks like you're experiencing the same issue as this main topic for both Cyber Security and Cyber Security Pro. ESET is aware of the issue and is continuing to resolve it for us.
If you head on over to the linked topic you can also try out a custom build that "should solve" it.Excuse the ignorance, but what would be a custom build? -
Hello moderators.I'm having the same problem.I'm using version 6.0.9.2 Cyber Security ProMy version is 1.0.9.3 MavericksNOTE - I have not spotted any adware on this site (Private / etc) called lauch.confI am attaching some pictures below:
I noticed that the crashes only appear when I'm using Itunes and safari and Mail.I'm using the Private Eye How can I export the results?Anonymous UUID: 6A178DB7-3493-462E-7C43-4F204429F26BTue Jun 24 09:23:12 2014Panic(CPU 7): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff802699a7c0, spinlock owner: 0xffffff8027a249e0, current_thread: 0xffffff8027a249e0, spinlock_owner_cpu: 0x7RAX: 0xffffff802d387f88, RBX: 0x0000000000000001, RCX: 0xffffff802d387f78, RDX: 0xffffff802d387f88RSP: 0xffffff81e404bec0, RBP: 0xffffff81e404bf70, RSI: 0xffffff802d387fc0, RDI: 0x0000000000000000R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff81e404bc10, R11: 0x00000000000002ffR12: 0x0000000000000000, R13: 0xffffff802d387f78, R14: 0xffffff802699a7b8, R15: 0xffffff80297331f8RFL: 0x0000000000000286, RIP: 0xffffff8002dc624f, CS: 0x0000000000000008, SS: 0x0000000000000010Backtrace (CPU 7), Frame : Return Address0xffffff81e47b1f50 : 0xffffff8002ae20010xffffff81e47b1f80 : 0xffffff8002adb51f0xffffff81e47b1fd0 : 0xffffff8002af36190xffffff81e404bf70 : 0xffffff8002dc67900xffffff81e404bfb0 : 0xffffff8002ad7127BSD process name corresponding to current thread: esets_proxyMac OS version:13D65Kernel version:Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092EKernel slide: 0x0000000002800000Kernel text base: 0xffffff8002a00000System model name: iMac12,2 (Mac-942B59F58194171B)System uptime in nanoseconds: 1937507358868last loaded kext at 1496687574840: com.radiosilenceapp.nke.PrivateEye 1 (addr 0xffffff7f84637000, size 12288)loaded kexts:com.radiosilenceapp.nke.PrivateEye 1com.tuxera.filesystems.tufsfs.fusefs_txantfs 2013.3.14com.eset.kext.esets_kac 600.00.92f01com.nomachine.kext.nxfs 4.1.b1com.nomachine.driver.nxtun 4.1.b1com.eset.kext.esets_pfw 600.00.92f01com.paceap.kext.pacesupport.snowleopard 5.9net.telestream.driver.TelestreamAudio 1.1.0com.Cycling74.driver.Soundflower 1.5.2com.serato.usb.kext 2.3.0com.logmein.driver.LogMeInSoundDriver 1.0.3com.ShapeServices.driver.HSAudioDevice 1.0.5com.seagate.driver.PowSecLeafDriver_10_5 5.2.2at.obdev.nke.LittleSnitch 4094com.seagate.driver.PowSecDriverCore 5.2.2com.apple.filesystems.smbfs 2.0.2com.apple.filesystems.msdosfs 1.9com.apple.driver.AppleBluetoothMultitouch 80.14com.apple.driver.AppleHWSensor 1.9.5d0com.apple.filesystems.autofs 3.0com.apple.driver.AudioAUUC 1.60com.apple.iokit.IOUserEthernet 1.0.0d1com.apple.iokit.IOBluetoothSerialManager 4.2.4f1com.apple.driver.AppleUpstreamUserClient 3.5.13com.apple.driver.ApplePolicyControl 3.5.26com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2com.apple.driver.AGPM 100.14.15com.apple.driver.AppleMikeyHIDDriver 124com.apple.driver.AppleTyMCEDriver 1.0.2d2com.apple.kext.AMDFramebuffer 1.2.2com.apple.Dont_Steal_Mac_OS_X 7.0.0com.apple.driver.AppleIntelHD3000Graphics 8.2.4com.apple.driver.AppleMuxControl 3.5.26com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1com.apple.driver.AppleHDA 2.6.1f2com.apple.driver.AppleMikeyDriver 2.6.1f2com.apple.AMDRadeonX3000 1.2.2com.apple.driver.AppleHWAccess 1com.apple.driver.AppleThunderboltIP 1.1.2com.apple.driver.AppleBacklight 170.3.5com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1com.apple.driver.AppleSMCPDRC 1.0.0com.apple.driver.AppleLPC 1.7.0com.apple.driver.AppleSMCLMU 2.0.4d1com.apple.kext.AMD6000Controller 1.2.2com.apple.driver.AppleIntelMCEReporter 104com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4com.apple.driver.AppleMCCSControl 1.1.12com.apple.driver.AppleUSBCardReader 3.4.1com.apple.driver.AppleIRController 325.7com.apple.driver.AppleFileSystemDriver 3.0.1com.apple.iokit.SCSITaskUserClient 3.6.6com.apple.driver.XsanFilter 404com.apple.BootCache 35com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1com.apple.driver.AppleUSBHub 666.4.0com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1com.apple.iokit.IOAHCIBlockStorage 2.5.1com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2com.apple.driver.AirPort.Atheros40 700.74.5com.apple.driver.AppleFWOHCI 5.0.2com.apple.driver.AppleUSBEHCI 660.4.0com.apple.driver.AppleUSBUHCI 656.4.1com.apple.driver.AppleAHCIPort 3.0.0com.apple.driver.AppleACPIButtons 2.0com.apple.driver.AppleRTC 2.0com.apple.driver.AppleHPET 1.8com.apple.driver.AppleSMBIOS 2.1com.apple.driver.AppleACPIEC 2.0com.apple.driver.AppleAPIC 1.7com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1com.apple.security.quarantine 3com.apple.nke.applicationfirewall 153com.apple.driver.AppleIntelCPUPowerManagement 217.92.1com.apple.driver.AppleBluetoothHIDKeyboard 170.15com.apple.driver.AppleHIDKeyboard 170.15com.apple.driver.IOBluetoothHIDDriver 4.2.4f1com.apple.driver.AppleMultitouchDriver 245.13com.apple.kext.triggers 1.0com.apple.iokit.IOSurface 91.1com.apple.iokit.IOSerialFamily 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2.0com.apple.iokit.IOUSBFamily 677.4.0com.apple.iokit.IOAHCIFamily 2.6.5com.apple.iokit.IOHIDFamily 2.0.0com.apple.driver.AppleEFIRuntime 2.0com.apple.iokit.IOSMBusFamily 1.1com.apple.security.TMSafetyNet 7com.apple.security.sandbox 278.11com.apple.kext.AppleMatch 1.0.0d1com.apple.iokit.IOReportFamily 23com.apple.driver.DiskImages 371.1com.apple.iokit.IOStorageFamily 1.9com.apple.driver.AppleKeyStore 2com.apple.driver.AppleFDEKeyStore 28.30com.apple.driver.AppleACPIPlatform 2.0com.apple.iokit.IOPCIFamily 2.9com.apple.iokit.IOACPIFamily 1.4com.apple.kec.pthread 1com.apple.kec.corecrypto 1.0panic(cpu 3 caller 0xffffff8002dc68e5): "Spinlock acquisition timed out: lock=0xffffff802699a7c0, lock owner thread=0xffffff8027a249e0, current_thread: 0xffffff8024409590, lock owner active on CPU 0x7, current owner: 0xffffff8027a249e0"@/SourceCache/xnu/xnu-2422.100.13/osfmk/i386/locks_i386.c:365Backtrace (CPU 3), Frame : Return Address0xffffff81efb536c0 : 0xffffff8002a22fa90xffffff81efb53740 : 0xffffff8002dc68e50xffffff81efb53780 : 0xffffff8002e1d3560xffffff81efb537c0 : 0xffffff8002cd4e070xffffff81efb53c00 : 0xffffff8002cc8f260xffffff81efb53c50 : 0xffffff8002cc92220xffffff81efb53e30 : 0xffffff8002cb738d0xffffff81efb53e50 : 0xffffff8002c52dc30xffffff81efb53e80 : 0xffffff8002c355e30xffffff81efb53ea0 : 0xffffff8002c2b86c0xffffff81efb53f50 : 0xffffff8002c326dc0xffffff81efb53fb0 : 0xffffff8002ad7127BSD process name corresponding to current thread: kernel_task
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Good morning folks!I'm having problems with my iMac. My Mac is automatically restarting because of an error called eset_proxy BSD.I checked the markup of the box (Enable pre-release update), I did repair the partitions on my drive. I'm currently with version 6.0.9.2. Cyber Security ProDoes anyone have any clue?I am attaching a number of reports about this error!Sorry typing errors!Anonymous UUID: 6A178DB7-3493-462E-7C43-4F204429F26BMon Jun 23 08:37:15 2014Panic(CPU 2): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff8025806c98, spinlock owner: 0xffffff8027961280, current_thread: 0xffffff8027961280, spinlock_owner_cpu: 0x2RAX: 0x0000000000000008, RBX: 0x0000000000000001, RCX: 0x0000000000000008, RDX: 0x0000000000000000RSP: 0xffffff81edb93ec0, RBP: 0xffffff81edb93f70, RSI: 0xffffff802bce6d60, RDI: 0x0000000000000000R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0xffffff81edb93e20, R11: 0x0000000000000200R12: 0x00000000fffffffe, R13: 0xffffff802bce6d18, R14: 0xffffff8025806c90, R15: 0xffffff8028c99801RFL: 0x0000000000000202, RIP: 0xffffff8001bc664f, CS: 0x0000000000000008, SS: 0x0000000000000010Backtrace (CPU 2), Frame : Return Address0xffffff81e35bdf50 : 0xffffff80018e20010xffffff81e35bdf80 : 0xffffff80018db51f0xffffff81e35bdfd0 : 0xffffff80018f36190xffffff81edb93f70 : 0xffffff8001bc67900xffffff81edb93fb0 : 0xffffff80018d7127BSD process name corresponding to current thread: esets_proxyMac OS version:13D65Kernel version:Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092EKernel slide: 0x0000000001600000Kernel text base: 0xffffff8001800000System model name: iMac12,2 (Mac-942B59F58194171B)System uptime in nanoseconds: 222785072923last loaded kext at 25672151133: com.tuxera.filesystems.tufsfs.fusefs_txantfs 2013.3.14 (addr 0xffffff7f833c4000, size 98304)loaded kexts:com.tuxera.filesystems.tufsfs.fusefs_txantfs 2013.3.14com.eset.kext.esets_kac 600.00.92f01com.eset.kext.esets_pfw 600.00.92f01com.nomachine.kext.nxfs 4.1.b1com.nomachine.driver.nxtun 4.1.b1com.paceap.kext.pacesupport.snowleopard 5.9net.telestream.driver.TelestreamAudio 1.1.0com.Cycling74.driver.Soundflower 1.5.2com.serato.usb.kext 2.3.0com.logmein.driver.LogMeInSoundDriver 1.0.3com.ShapeServices.driver.HSAudioDevice 1.0.5com.seagate.driver.PowSecLeafDriver_10_5 5.2.2at.obdev.nke.LittleSnitch 4094com.seagate.driver.PowSecDriverCore 5.2.2com.apple.driver.AppleBluetoothMultitouch 80.14com.apple.driver.AppleHWSensor 1.9.5d0com.apple.filesystems.autofs 3.0com.apple.driver.AudioAUUC 1.60com.apple.iokit.IOUserEthernet 1.0.0d1com.apple.iokit.IOBluetoothSerialManager 4.2.4f1com.apple.driver.AppleMikeyHIDDriver 124com.apple.driver.AppleUpstreamUserClient 3.5.13com.apple.driver.ApplePolicyControl 3.5.26com.apple.driver.AppleMuxControl 3.5.26com.apple.driver.AGPM 100.14.15com.apple.driver.AppleTyMCEDriver 1.0.2d2com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2com.apple.driver.AppleMikeyDriver 2.6.1f2com.apple.kext.AMDFramebuffer 1.2.2com.apple.driver.AppleIntelHD3000Graphics 8.2.4com.apple.Dont_Steal_Mac_OS_X 7.0.0com.apple.driver.AppleBacklight 170.3.5com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1com.apple.driver.AppleHDA 2.6.1f2com.apple.driver.AppleHWAccess 1com.apple.driver.AppleThunderboltIP 1.1.2com.apple.AMDRadeonX3000 1.2.2com.apple.driver.AppleSMCPDRC 1.0.0com.apple.driver.AppleMCCSControl 1.1.12com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1com.apple.driver.AppleLPC 1.7.0com.apple.driver.AppleSMCLMU 2.0.4d1com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0com.apple.driver.AppleIntelMCEReporter 104com.apple.kext.AMD6000Controller 1.2.2com.apple.driver.AppleIRController 325.7com.apple.driver.AppleUSBCardReader 3.4.1com.apple.driver.AppleFileSystemDriver 3.0.1com.apple.driver.XsanFilter 404com.apple.iokit.SCSITaskUserClient 3.6.6com.apple.BootCache 35com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1com.apple.iokit.IOAHCIBlockStorage 2.5.1com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1com.apple.driver.AppleUSBHub 666.4.0com.apple.driver.AppleFWOHCI 5.0.2com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2com.apple.driver.AirPort.Atheros40 700.74.5com.apple.driver.AppleUSBEHCI 660.4.0com.apple.driver.AppleUSBUHCI 656.4.1com.apple.driver.AppleAHCIPort 3.0.0com.apple.driver.AppleACPIButtons 2.0com.apple.driver.AppleRTC 2.0com.apple.driver.AppleHPET 1.8com.apple.driver.AppleSMBIOS 2.1com.apple.driver.AppleACPIEC 2.0com.apple.driver.AppleAPIC 1.7com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1com.apple.security.quarantine 3com.apple.nke.applicationfirewall 153com.apple.driver.AppleIntelCPUPowerManagement 217.92.1com.apple.driver.AppleBluetoothHIDKeyboard 170.15com.apple.driver.AppleHIDKeyboard 170.15com.apple.driver.IOBluetoothHIDDriver 4.2.4f1com.apple.driver.AppleMultitouchDriver 245.13com.apple.kext.triggers 1.0com.apple.iokit.IOSurface 91.1com.apple.iokit.IOSerialFamily 10.0.7com.apple.iokit.IOBluetoothFamily 4.2.4f1com.apple.driver.AppleGraphicsControl 3.5.26com.apple.driver.AppleBacklightExpert 1.0.4com.apple.driver.DspFuncLib 2.6.1f2com.apple.vecLib.kext 1.0.0com.apple.iokit.IOAudioFamily 1.9.7fc2com.apple.kext.OSvKernDSPLib 1.14com.apple.iokit.IONDRVSupport 2.4.1com.apple.iokit.IOAcceleratorFamily 98.20com.apple.driver.AppleSMBusController 1.0.11d1com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1com.apple.driver.AppleHDAController 2.6.1f2com.apple.iokit.IOHDAFamily 2.6.1f2com.apple.driver.AppleSMBusPCI 1.0.12d1com.apple.iokit.IOFireWireIP 2.2.6com.apple.driver.AppleSMC 3.1.8com.apple.driver.IOPlatformPluginLegacy 1.0.0com.apple.driver.IOPlatformPluginFamily 5.7.0d11com.apple.driver.AppleThunderboltEDMSink 2.1.3com.apple.kext.AMDSupport 1.2.2com.apple.AppleGraphicsDeviceControl 3.5.26com.apple.iokit.IOGraphicsFamily 2.4.1com.apple.driver.AppleThunderboltDPInAdapter 3.1.7com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5com.apple.iokit.IOUSBHIDDriver 660.4.0com.apple.iokit.IOUSBMassStorageClass 3.6.0com.apple.driver.AppleUSBMergeNub 650.4.0com.apple.driver.AppleUSBComposite 656.4.1com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6com.apple.iokit.IOBDStorageFamily 1.7com.apple.iokit.IODVDStorageFamily 1.7.1com.apple.iokit.IOCDStorageFamily 1.7.1com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6com.apple.iokit.IOFireWireSBP2 4.2.6com.apple.driver.AppleThunderboltNHI 2.0.1com.apple.iokit.IOThunderboltFamily 3.2.7com.apple.iokit.IOAHCISerialATAPI 2.6.1com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6com.apple.iokit.IOFireWireFamily 4.5.5com.apple.iokit.IOEthernetAVBController 1.0.3b4com.apple.driver.mDNSOffloadUserClient 1.0.1b5com.apple.iokit.IO80211Family 630.35com.apple.iokit.IONetworkingFamily 3.2com.apple.iokit.IOUSBUserClient 660.4.2com.apple.driver.AppleEFINVRAM 2.0com.apple.iokit.IOUSBFamily 677.4.0com.apple.iokit.IOAHCIFamily 2.6.5com.apple.driver.AppleEFIRuntime 2.0com.apple.iokit.IOHIDFamily 2.0.0com.apple.iokit.IOSMBusFamily 1.1com.apple.security.TMSafetyNet 7com.apple.security.sandbox 278.11com.apple.kext.AppleMatch 1.0.0d1com.apple.iokit.IOReportFamily 23com.apple.driver.DiskImages 371.1com.apple.iokit.IOStorageFamily 1.9com.apple.driver.AppleKeyStore 2com.apple.driver.AppleFDEKeyStore 28.30com.apple.driver.AppleACPIPlatform 2.0com.apple.iokit.IOPCIFamily 2.9com.apple.iokit.IOACPIFamily 1.4com.apple.kec.pthread 1com.apple.kec.corecrypto 1.0panic(cpu 4 caller 0xffffff8001bc68e5): "Spinlock acquisition timed out: lock=0xffffff8025806c98, lock owner thread=0xffffff8027961280, current_thread: 0xffffff80244e0280, lock owner active on CPU 0x2, current owner: 0xffffff8027961280"@/SourceCache/xnu/xnu-2422.100.13/osfmk/i386/locks_i386.c:365Backtrace (CPU 4), Frame : Return Address0xffffff81ef4a3650 : 0xffffff8001822fa90xffffff81ef4a36d0 : 0xffffff8001bc68e50xffffff81ef4a3710 : 0xffffff8001c1d3560xffffff81ef4a3750 : 0xffffff8001ad70430xffffff81ef4a3b90 : 0xffffff8001ac8f260xffffff81ef4a3be0 : 0xffffff8001ac92220xffffff81ef4a3dc0 : 0xffffff8001ab738d0xffffff81ef4a3de0 : 0xffffff8001a52dc30xffffff81ef4a3e10 : 0xffffff8001a3419e0xffffff81ef4a3eb0 : 0xffffff8001a2b86c0xffffff81ef4a3f60 : 0xffffff8001a330890xffffff81ef4a3fb0 : 0xffffff80018d7127BSD process name corresponding to current thread: kernel_task
If you head on over to the linked topic you can also try out a custom build that "should solve" it.
El Capitan Update 10.11.3 Internet Problems
in ESET Cyber Security Pro (for Mac)
Posted
Does anyone know if Eset is working stable for OSX EL CAPITAN 10.11.3 ?????