I administer 2 companies owned by the same family. At one time they were separate legal entities with separate networks and now they have merged to a single company. Both use ESET Remote Administrator 7.2 and both have licenses in ELB accounts. The previous administrator set up both companies with ESET and I am unfamiliar but learning how to use the ERA.
I am in the process of migrating the 2 separate AD domains into a single new domain. Obviously, I do not want to have 2 ERA servers on the new domain. It is my understanding that the client installation packages generated in the ERA are tied to a specific server and that I will need to reinstall on all the clients of one of the original domains.
I know how to delete the licenses from one of the ELBs and add it to the other but my question is... How do I reclaim the licenses from the client machines on the ERA server that I will not be migrating so I will have full availability to reuse on those client machines using installers generated by the ERA server I am keeping.
This is kind of long winded and I hope it makes sense. Any help will be greatly appreciated. Thanks.
