[Task failed, try to install software manually.]

Hi, Marcos!

The problem was solved by installing the latest Microsoft Windows updates on the client pc. In my organization, there is also a problem with updating ESET agents from 6.5 to 7.*. also, the antivirus itself is not updated on problem computers, and LogCollector does not work. Can I attach a log here, or do I need to open a new topic?

[Task failed, try to install software manually.]

Hello everyone Please help me solve the problem, Eset Endpoint Security is not installed randomly. I get an error: "task failed try to install software manually". Where can I read the installation log? Is there any instructions for Troubleshooting? The user from whose account I am trying to install, in the "Administrators" group, the ports are open. At first, the agent was not updated from 6.5 to 7. I completely Deleted Eset products using the EsetUninstaller utility, then repeated the installation procedure. The agent is installed, but the antivirus itself is not installed.

[How do I disable the "Protocol filtering disabled" notification?]

27 minutes ago, Marcos said:

you can disable the application status in advanced setup.

I can't find this in EMSC. Can you show a screenshot of where this is configured?

[How do I disable the "Protocol filtering disabled" notification?]

Hello!

In the ESMC window, red computers are constantly lit with a notification that, "Protocol Filtering is disabled". I don't need this feature. How can I disable notifications?

 

[I can't select a product when creating the installer.]

I figured it out myself. The local repository was specified, changed to automatic and started working.

[I can't select a product when creating the installer.]

Good afternoon!

I'm trying to create an installer, but the Product/version field is empty. What should I check so that products appear in the field?