Hi there, thank you very much for this,,
I am a little bit confused, i was conviced this was a public forum hence not wanting to enter anything personal, however i am grateful for the help.
i wonder if you can help me as i have a few licensed devices and not all licences seem to be showing up, i have the emails and the various licence keys, days remaining and their respective usernames and pws.. should i be posting all that information here or is there a way to raise a support case with yourselves? I dont want to lose protection on a device but i also dont want to communicate to the world the devices i use nor my licence keys.
Many thanks for your help.