I use ESET Mail Security for Microsoft Exchange Servers. I have two problems.
1. My customer ip(88.249.20.94) is not black listed but still ESET mail security shows it is found on cloud black list.
2. I tried to add that ip to "Approved ip adddresses" but ESET still doesn't look at approved ip list. still it shows the same "ip found on cloud black list"
I was using the old version on Exchange 2010. that feature was working as expected. But on Exchange 2019. Mail Security 7.1 looks like it doesnt work properly.
Approved IP list not working
in ESET Products for Windows Servers
Posted
Hi,
I use ESET Mail Security for Microsoft Exchange Servers. I have two problems.
1. My customer ip(88.249.20.94) is not black listed but still ESET mail security shows it is found on cloud black list.
2. I tried to add that ip to "Approved ip adddresses" but ESET still doesn't look at approved ip list. still it shows the same "ip found on cloud black list"
I was using the old version on Exchange 2010. that feature was working as expected. But on Exchange 2019. Mail Security 7.1 looks like it doesnt work properly.
Thansk in advance