Hi,
I use ESET Mail Security for Microsoft Exchange Servers. I have two problems.
1. My customer ip(88.249.20.94) is not black listed but still ESET mail security shows it is found on cloud black list.
2. I tried to add that ip to "Approved ip adddresses" but ESET still doesn't look at approved ip list. still it shows the same "ip found on cloud black list"
I was using the old version on Exchange 2010. that feature was working as expected. But on Exchange 2019. Mail Security 7.1 looks like it doesnt work properly.
Thansk in advance