https://help.eset.com/protect_cloud/en-US/auto_updates.html is the link for Cloud
https://help.eset.com/protect_admin/90/en-US/auto_updates.html is the link for Onprem
Each indicates that the product update feature will start 60 days from the notification of the functionality. Noted.
There is no statement about "newer versions starts to be distributed about one month after the release"
ESET AV 9.0.2046 was released last week. How do we know when it will install? We need some visibility into this process and/or the ability to control it. We usually update about 2 weeks after release . Looks like we will stay with our current processes. I'll open a ticket with support about this.
We are having this same issue.
"Automatic update to newer versions starts to be distributed about one month after the release." Where is this documented?
Is there any visibility within the ESET Protect console regarding the auto-update process and where it might be within the cycle? Is there a troubleshooting guide for this new auto-updates process?
stevepogue received kudos from Trooper in Endpoint doesn't auto-update to 9.0.2046