Amiran

i have try this options too but same problem...

here is screenshot for agent installer

i have created live agent but its not runing says i have no acces but really have acces.. :/ and run step one by one ? directly on 700pcs ????

also i try to find log in another pc ...

here is the log from one PC/Computer which is not connecting to endpoint ... i just removed hostname (in screenshot )

ok will try right for now

report i pasted from endpoint server machine .. and not client pc am unable to sync server and client machines how i can get the log?

maybe i trying to do something in wrong place or not understanding .. i have installed and when i try deploy agent to all computers its says no acces... when i login it show me computers .. but its not connecting to them :( status of them is unmanaged but why? i did sync no result

i will try declare my situation carefuly... 1) when i setup the server in 2017 year .. it was correctly everything works fine .. 2) once i needed to remove the Eset software from PC it requested from me password i was not remember what i did used 3 years ago... so i have think i will setup a new ESMC and will reconfigure everything freshly... 3) i have installed new ESMC configured it for me add licenses that i have and sync users... 4) When i try to connect deploy agent or do something it refusing ... i not understand what is happening here .. trying to find some KB for this help but nothing is here

thanks for your replay yes u understand right ... but am stuck am unable to reconect alreary installed pc s i dont know what to i updated everything but has no solution 😕 i try empty password agent but it refused .. says no access i dont know what to do ... last day @Macros was seen my topic but no replays from him

here is the screenshots...

Hello Dear Administration.. i have paid license.. and created an Endpoint Security managment ... after some period i forgot an agent password ( it was required to remove product from computer ) after many try i have removed server and installed fresh one ... now i have problems with client computers.. my endpoint is see the computers in active directory but .. its not connectin to them... i dont have found any solutions what to do... can you recommend me to do any way? to fix that problem?