annamc88

Nowhere on the installer says it's a trial version...I never installed anything so how could it have expired after 30 days?

Yeah, I entered the the serial number. I could find that easily. I'll give MicroCenter a try. I really appreciate your help.

@itman I was able to select my state first after re-selecting my country. Now it tells me "The License Key or Retail Code you entered could not be found in our system." I don't know where to go from here. Thanks you all you help, though

@Marcos I followed all that and filled in the form, but I got "The License Key or Retail Code you entered could not be found in our system." I've never gotten an email from ESET. @itman It was installed on the computer when I bought it. It's Activation Helper v.2.1 I click "Activate and Install" I can fill out all of the blanks until I get to "State", after I choose "USA" it doesn't give me an option to choose my state. I can put in my ZIP Code and phone number, but not state. I don't understand why this is happening.

Hello, I purchased a PowerSpec PC running Windows 10 from Microcenter in April this year and when I try to activate and install ESET Internet Security the installer won't let me pick my state no matter how many times I try. I've also tried installing online from the website, but it won't let me either. I'm not sure what I'm doing wrong, I've entered all the other information as correctly as possible, I have a serial number not an activation key. Thank you for any help.