Is it http or https communication that is blocked?
Have you tried adding the IP address of the SSS to the list of addresses excluded from content filtering?
Please provide logs created as follows:
- stop the application that communicates with SSS
- enable advanced network protection logging and advanced protocol filtering logging under Tools -> Diagnostics in the advanced setup
- start the application and reproduce the issue
- stop logging
- collect logs with ESET Log Collector
- stop the application that communicates with SSS
- temporarily disable protocol filtering
- enable advanced network protection logging
- start the application; the issue should not occur as you wrote
- stop logging
- collect logs with ESET Log Collector
- provide the 2 sets of ELC logs for perusal.
Please do not hijack someone else's topics and create a new one if you want to report an issue. Also provide step-by-step instructions how to reproduce the issue as well as ELC logs and tell us what module or setting must be disabled in order for the issue to not occur.
