mikechan
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The lateset pattern is 28234. My endpoint security cannot update to the latest pattern today. pls refer to the picture. thx
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Failed to update the agent through Eset Protect Cloud
mikechan replied to mikechan's topic in ESET PROTECT
hi, i find this job in " Eset Protect - Upgrade Agent in Tasks". The agent upgrade successfully. Thanks, -
Failed to update the agent through Eset Protect Cloud
mikechan replied to mikechan's topic in ESET PROTECT
i tried to upgrade the agent by sending an ESET PROTECT component upgrade task. However, i cannot find this job in the "tasks". -
Hi, I can update the eset endpoint security from 10.0.2045.0 to 10.1.2046.0 but i cannot update the eset management agent from 10.1.1288.0 to 10.1.1292.0 how can solve it?
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i found that there has been one built-in policy "Enable produtct auto-update" in Eset Protect Cloud. That means I can create new policy to overwrite this built-in policy?
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Could i disable auto-updates on "Eset endpoint secruity for windows" in Eset Proctect cloud?
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license validity of endpoint is not update
mikechan replied to mikechan's topic in ESET Licensing for Business
i activate the renewal product from the this location hxxp://www.eset.hk/register -
license validity of endpoint is not update
mikechan replied to mikechan's topic in ESET Licensing for Business
Cannot ping epns.eset.com any problem of epns.eset.com? -
i activate the license on 16/12. i check that the validity is update in eset business account. However, the license validity of endpoint is not update until now. how long will update the license validity in endpoint?
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Not upgrade the Eset Protect
mikechan replied to mikechan's topic in ESET PROTECT On-prem (Remote Management)
Our clients download module updates from a local mirror which located in ESET Protect. that means if ESET Protect reach end of life, our clients can download module updates from this local mirror? -
Not upgrade the Eset Protect
mikechan replied to mikechan's topic in ESET PROTECT On-prem (Remote Management)
The client PC use endpoint security version 8.1.2050.0. They update the detection engine from ESET Protect. i concern if ESET Protect reaches end of life, the client PC can get detection engine update from the ESET Protect ? -
i use ESET Protect (on-premise) version 8.0.19.0. The limited support until June 2023. The client PC use endpoint security version 8.1.2050.0 If i don't upgrade the ESET Protect, the client will get detection engine update after June 2023?
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Marcos said : it may take up to 1 month for agent on all endpoints to upgrade to the latest version automatically. if one of endpoint did not turn on the machine long time (said 6 months), all other endpoint cannot upgrade the agent automatically?
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In Eset Protect cloud, only see the policy of automatic update of ESET security products. I cannot find any policy of automatic update of ESET Management Agent. need to update Management Agent manually?
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I use eset endpoint security 8.0.2028.3 and eset management agent 8.0.1238.0 in windows 7. how to upgrade to 8.1.2037.9? just install endpoint security 8.1.2037.9 over 8.0.2028.3? Thx