Mazterjedi

Well, I deleted the DNS record and recreated with the exact same info and all seems well. Thanks for help!

trace.zip

Status log Scope Time Text Dynamic groups 2020-Mar-31 14:07:09 Device is not member of any dynamic group Last authentication 2020-Mar-31 14:39:46 Enrollment failed with error: Request: Era.Common.Services.Authentication.RPCEnrollmentRequest on connection: host: "eset-es.company.com" port: 2222 with proxy set as: Proxy: Connection: :3128, Credentials: Name: , Password: ******, Enabled:0, EnabledFallback:1, failed with error code: 2, error message: Failed to create subchannel, and error details: Last replication 2020-Mar-31 14:39:41 ERROR: InitializeConnection: Initiating replication connection to 'host: "eset-es.company.com" port: 2222' failed with: GetAuthenticationSessionToken: Failed to fetch device session token in time Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: eset-es.company:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] All replication attempts: 318 Peer certificate 2020-Mar-30 17:26:51 OK Agent peer certificate with subject 'CN=Agent at *, C=US' issued by 'CN=Server Certification Authority, C=US' with serial number '01d0a68b060d6a423b941fdba7c12da04001' is and will be valid in 30 days Product 2020-Mar-30 17:26:50 Product install configuration: Product type: Agent Product version: 7.1.717.0 Product locale: en_US Performance Indicator Value Up time 21:12:56 Memory private usage 19 MB Available physical memory 5638 MB Generated at 2020-Mar-31 14:39:46 (2020-Mar-31 10:39:46 local time)

I will get that info posted tomorrow sir.

Locally managed, VM appliance on site. ESET Security Management Center (Server), Version 7.1 (7.1.503.0) ESET Security Management Center (Web Console), Version 7.1 (7.1.393.0) CentOS (64-bit), Version 7.7.1908 Connected Clients: 30 Active Licenses: 3 Installed Components: NAME VERSION Update module 1074.3 (20200217) Translation support module 1790.1 (20200330) SysInspector module 1274 (20180918) SSL module 1041B (20190913) Push Notification Service module 1060 (20200219) Configuration module 1822.1 (20191028) Ok, so now you know what I have...here is the issue...the ESMC constantly shows all the managed workstations as not connected recently, so there is a big red smear across everything. Funny thing is, I have workstations that have only been connected in the last couple weeks showing up red, as in not connected recently. Yet every workstation that supposedly hasn't connected recently, the ESET client on the workstation shows green across the board, everything is up to date, running fine. All workstations were installed using the generated install file from the server. The server has been restarted and I have tried using the wake up call. I had 3 workstation suddenly show as connected, but over the weekend I lost two. I have tried restarting the server. Not quite sure what else to do here...the boss wants to see everything free of yellow and red, and dont know what else to do. Any suggestions? TIA.