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Maireen

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Posts posted by Maireen

  1. 1 hour ago, itman said:

    No.

    Per the below screen shot, is Anti-Theft enabled? Also, I don't know how it could have been enabled without you knowing about it. It requires you to either sign-on with your existing my.eset.com account or create a new account.

    Eset_Antitheft.png

    Thank you very much, Itman!!!

    Anti-Theft was indeed enabled!!  Unwittingly I must have selected it when I was setting up this fairly new computer. I have unselected this option.  

    Live and learn!!

  2. When I woke up the computer from sleep the desktop was not mine! Just a few programs there Turbo Tax and some Unix programs, 3 or 4 varieties of Vim.

    Then I restarted and got the message that someone else was using the computer and did I want to go ahead with restart, which I did. Then I found the John account and deleted it and all its programs.

    What should I do next?

     

  3. I am running ESET Smart Security Premium.  Today I discovered that some unknown hacker has created an account for himself ("John") and is using my computer and programs, such as Turbo Tax, etc.

    I first tried to restart that's when I learned that "someone else using this computer.."

    I deleted his account and some Unix programs he had there. Then I shut down the computer. I'm sending this from my phone.

    What should I do? I thought ESET would protect against this kind of hacking!!!

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