[update error unauthorized access]

Actually there is no proxy configured in here, all other endpoints are getting updates but system with server 2003 facing problem.

I also tried configuring mirror update but the error is same.

[update error unauthorized access]

10 hours ago, Marcos said:

Instead of update.ver the program received the following response:

 

Application Blocked!

You have attempted to use an application which is in violation of your internet usage policy.

NOD32.Update

Category: Update

URL: hxxp://update.eset.com/eset_upd/ep6/update.ver

User name:

Group name:

Policy: 0fd7dd26-300f-51e8-2c18-ab169d21b14e

So what do I need to do now, could you please enlighten me?

[update error unauthorized access]

Hi Marcos,

Please refer the attached logs, as you requested.

ESET Logs.zip

[update error unauthorized access]

Hi,

I have recently upgraded ERA to version 7 and I have few Windows Server 2003 x86, which I cannot upgrade to the latest version of Server OS due to some software compatibility.

Currently I have installed EFS version: 6.5.12018.0, it is communicating with ERA and also activated remotely but while trying to update its giving error Unauthorized access, I followed the troubleshooting as per some other forum threads but its not resolved. So I am attaching logs, please check and resolve.

efsw_logs.zip

[In ELA license showing deactivated]

12 minutes ago, Marcos said:

That license was canceled and another one issued instead. I've re-sent the license email to your email address. As for ELA, it's the former portal for managing business licenses. We recommend migrating to EBA (eba.eset.com).

Thank you Marcos.

[In ELA license showing deactivated]

5 minutes ago, Marcos said:

Please provide your public license ID since I was unable to find any valid license registered to your forum email address.

I posted and hide the message, can you still see the message?

[In ELA license showing deactivated]

Hi,

 

I am from India and I have activated my license in ELA in the month of February but not activated on systems. Now when few days back I checked on ELA it is showing license is deactivated, I don't know why. Is it because I have activated on ELA but not activated on systems?

I have contacted via Chat, but they said that they don't have any information about the license and asked me to contact India support, I have contacted India support on 4th March but still my problem is not resolved.

Requesting you to please check and let me know how this issue can be resolved.

Let me know how should I share the license key to check the details.