Alessandra91

The issue persists also using the uninstall tool. I have many logs I collected during these days. Here they are: Addition.txt AdwCleanerLOG.txt FRST.txt logMB.txt logRogueKiller.txt

please, can anyone reply?

Do you mean this? (see attachment file) Here Procmon log you asked me for. Desktop.rar Logfile.rar

Hi, here ESET Log Collector. ELC_logs.zip

Hi everyone, I hope the section is the right one. I have a problem installing ESET INTERNET SECURITY, so I purchased a regular license a few days ago. When I get to install it, the operation aborts and returns the following error: MSI.1923. The application tells me that the operation failed due to the possible presence of malware on the PC. So I did two scans, one with Windows defender and another with the ESET online scanner tool. I then cleaned the PC of some recognized infection, restarted, but the problem persists. I also tried using Safe Mode, but nothing here too. I state that the PC is on par with the latest Windows update. My pc has windows 8.1 Tips? Thanks in advance