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esined

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    Endpoint Security Anti phishing non functional

    in ESET Endpoint Products

    Posted

    4 minutes ago, Marcos said:

    If Endpoint v5 is malfunctioning, push installation won't work. You must first run certfix on the machine which would also upgrade Endpoint to the latest version 5.

    I run the certfix and then I run the push installation. The certfix goes through and then the push installation fails on some. I was able to successfully do this on the majority of the computers but some have the certfix installed but still can't push the installation to them.

    Endpoint Security Anti phishing non functional

    in ESET Endpoint Products

    Posted

    2 minutes ago, Marcos said:

    Please post the error you get when you attempt to run certfix for Endpoint v5 (a screen shot would be great). If the fix tool has already been run, you may need to delete HKLM\Software\ESET\Hotfix50_20200207I in safe mode to allow it to run again.

    The tool has already been run. The error happens when trying to push 5.0.2272. Some computers I was able to successfully install it and others fail with the error attached. Is there anyway to fix it without safe mode since most of the computers I am having issues with are remote?

    ESET error.PNG

    Endpoint Security Anti phishing non functional

    in ESET Endpoint Products

    Posted

    3 hours ago, Piter said:

    That's good point. 

    Anyway I can confirm positive upgrade from 2265 to 2272 through ERAv5 with Custom Package. Clients upgrade is in progress :) 

    Hi @Piter what file did you use to do this? I tried hxxp://repository.eset.com/v1/com/eset/tools/certfix/v1/latest/eea_nt64_enu.exe but it fails and I thought it has to be a .msi file? Did you choose windows push, windows push (WMI) or Windows upgrade client?

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