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Disi

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  1. Why? avstatus="not scanned", hop="discarded"
  2. Yes, I sent this log them. I can't send the "corrupted" email because the AV not pass the email.
  3. Hello! I've got an issue with ESET Mail Security. Sometimes the antivirus damaging my emails. I tried to make skip corrupted mails, but it didn't work. The errors: Aug 22 10:23:11 scorpion9 esets_daemon[16587]: summ[40cb03cb]: vdb=42505, agent=mda, name="from: rates@clinet.example to: rates@clinet.example, rates@myemailserver.com, kt@myemailserver.com with subject SECRET DATA dated Thu, 22 Aug 2019 10:23:06 +0000 ", virus="", action="", info="archive damaged - the file could not be extracted.", avstatus="not scanned", hop="discarded" Aug 22 10:23:11 scorpion9 esets_daemon[16587]: part[40cb03cb]: vdb=42505, agent=mda, name="from: rates@clinet.example to: rates@clinet.example, rates@myemailserver.com, kt@myemailserver.com with subject SECRET DATA dated Thu, 22 Aug 2019 10:23:06 +0000 » MIME » file.xls", virus="", action="", info="archive damaged - the file could not be extracted." Aug 22 10:23:12 scorpion9 esets_daemon[16587]: summ[40cb04cc]: vdb=42505, agent=mda, name="from: rates@clinet.example to: rates@clinet.example, rates@myemailserver.com, kt@myemailserver.com with subject SECRET DATA dated Thu, 22 Aug 2019 10:23:06 +0000 ", virus="", action="", info="archive damaged - the file could not be extracted.", avstatus="not scanned", hop="discarded" Aug 22 10:23:12 scorpion9 esets_daemon[16587]: part[40cb04cc]: vdb=42505, agent=mda, name="from: rates@clinet.example to: rates@clinet.example, rates@myemailserver.com, kt@myemailserver.com with subject SECRET DATA dated Thu, 22 Aug 2019 10:23:06 +0000 » MIME » file.xls", virus="", action="", info="archive damaged - the file could not be extracted." Aug 21 11:31:21 scorpion9 esets_daemon[16587]: summ[40cb0368]: vdb=42493, agent=mda, name="from: outrates@anotherclient.net to: rates@myemailserver.com, kt@myemailserver.com, em@anotherclient.net with subject SECRET DATA dated Wed, 21 Aug 2019 14:31:20 +0300 ", virus="", action="", info="archive damaged - the file could not be extracted.", avstatus="not scanned", hop="discarded" Aug 21 11:31:21 scorpion9 esets_daemon[16587]: part[40cb0368]: vdb=42493, agent=mda, name="from: outrates@anotherclient.net to: rates@myemailserver.com, kt@myemailserver.com, em@anotherclient.net with subject SECRET DATA dated Wed, 21 Aug 2019 14:31:20 +0300 » MIME » part001.txt", virus="", action="", info="archive damaged - the file could not be extracted." Aug 21 11:31:21 scorpion9 esets_daemon[16587]: summ[40cb0469]: vdb=42493, agent=mda, name="from: outrates@anotherclient.net to: rates@myemailserver.com, kt@myemailserver.com, em@anotherclient.net with subject SECRET DATA dated Wed, 21 Aug 2019 14:31:20 +0300 ", virus="", action="", info="archive damaged - the file could not be extracted.", avstatus="not scanned", hop="discarded" Aug 21 11:31:21 scorpion9 esets_daemon[16587]: part[40cb0469]: vdb=42493, agent=mda, name="from: outrates@anotherclient.net to: rates@myemailserver.com, kt@myemailserver.com, em@anotherclient.net with subject SECRET DATA dated Wed, 21 Aug 2019 14:31:20 +0300 » MIME » part001.txt", virus="", action="", info="archive damaged - the file could not be extracted." I tried to write in support, but they can do nothing. I don't know how does it works. If I can contact with international specialist which can setting up it on my server it will be well. Version: 4.5.15 Keys and license: By request
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