Samira-ITExpert

Dear Marcos I downloaded them based on the clients platform, then I tried to run them on clients in some cases I faced with an Error with this content : It's not applicable! so my problem was remained and because of the force of protecting client I installed the previous version of antivirus on that clients

Thanks for your reply I'll definitely do that...

Dear all experts Hi I've face the problem of not installing the ESET new version I mean version 7.2 on all system which their operating systems is windows 7 no matter what is their platform the error that has occurred is : the installation was not completed successfully At firs I tried to install antivirus by remote deployment tools, The result was installing agent successfully but there was no antivirus version on them so at the next step I install antivirus version locally which suddenly the error which i mentioned above occurred. I read a lot about this problem, one the exiting solution was running specialized cleaner but it does not a good way and my problem is still remained. Is there any possible way to solve this problem?