I am unable to update my renewed license on a 2nd computer. I called the tech support tel# that came up on the ESET screen. I reached a representative that informed me (after remotely joining me online) that I had a virus that ESET could not detect but it could be fixed at additional costs as my ESET license did not cover this issue. At first the rep stated that she was a part of the ESET Tech Support but when pushed she admitted she worked for US Global Tech (561-708-4035.413). My questions are: Is this a scam or what; and, how do I make telephone contact with a authorized ESET Tech Support representative.?
