im on paid ESET Internet security AV.a recent BSOD inc ident in my windows 11 laptop promptrd a query from me in various forums and i have been given the explanation that its the ESET AV which has caused this.i dont really understand this.also i have never been able to update my windows 11 22H1 to 22H2 where again i ve been told that ESET AV is the culprit.what can i do now