[Last Connected Dates vary over multiple months - sysinspector does not run on those devices]

Thank you all.  The machines include windows and mac.  Most of the issues are on the older version of eset, which we are upgrading.  However, a few of this issue are on the latest agent and connected to ESET Protect.  So we are running two versions.  Should I move all the devices to ESET Protect and then send the task to upgrade the agent?  I forgot to mention the group that is responsible for this said that we have to uninstall the old eset agent and reinstall the new eset agent. Thanks again!

[Last Connected Dates vary over multiple months - sysinspector does not run on those devices]

Hi,

We are finding several endpoints that seem to no longer connect to the ESET Remote Administrator.  This has happened to different devices over several months.  We attempted to run Sysinspector, but it fails.  Could someone assist in identifying the possible issue?  Thank you.

[Find specific installed software by device]

Thank you very much, it worked great using a custom report.

[Find specific installed software by device]

I need to find the device that has specific software that was reported on the Installed Software report.  Thank you.