Posting here as not sure where else to put it, please move it if there's a better place.
HDD in a customers system which uses Deslock is failing to boot
System launches accepts credentials for Deslock
Launches Windows login screen and stalls (continuous circle...)
Removed from system for checking and mounted as external drive to diagnostic system
Diagnostic system cant see disk in disk manager or user data (as expected) so the encryption seems to work - good.
Is it possible to access data on drive if I install a version of ?? encryption tools to diagnostic system?
Please advise which software version if any and method of decrypting?
I suspect this will not be possible for a whole host of perfectly valid reasons, my user however has data which is not backed up (don't they all?)
Thank you for your thoughts and input