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Kyle Hansen

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  1. I am an IT consultant and I monitor numerous customer servers, many of which are installed with ESET File Security. A handful (about 8 at this point) of these servers do not update automatically. I can log in to the server, go into the ESET interface, and tell it to update, and it updates fine. I have checked the scheduled tasks, and all these servers have the default automatic update tasks that are supposed to run every 60 minutes. The logs don't show any issues that I can see, but maybe there are more/better logs than just the "Logs" section of the ESET interface. This appears to be restricted to versions of File Server version 6 or greater; I have some version 6 and 7 servers with this issue. This mainly happens on Server 2016, but i also have one Server 2008 R2 machine doing this. Anyone know anything about this or have ideas for fixing this? Thanks!
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