To Whom It May Concern:
We are writing in regards to a false positive detected for our software application, RocketPC. Here are the application details:
App Name: RocketPC
App Version: 1.4.6.168
Company Name: Solvusoft Corporation
MD5: 71D34A8C9EA37297F4F0FB5DBF907CAB
SHA1: 2B90AB388BA30CD846A64C3E6F7F39A37185F0A7
SHA256: CB4CFEF37092F3EDF4EC4937129F725FAF75AFC26F94E5E918E6D31D946A6F1A
Cert: BD9CEDBC7070DFC8C1E640266487F602CFD2A5F3
Issuer: Sectigo RSA Code Signing CA
IssuedTo: Solvusoft Corporation
Currently detected as: https://www.virustotal.com/#/file/cb4cfef37092f3edf4ec4937129f725faf75afc26f94e5e918e6d31d946a6f1a/detection
Application Landing Page:
https://www.solvusoft.com/en/rocketpc/
What the Application Does: We provide the user a free registry and temporary files cleaning scan, where the user can repair all of the scanned category issues detected for free. The trial period is unlimited, and the user can run unlimited scans on a defined portion of their system.
In order to scan the entire system, the user can choose to upgrade to the paid application. In additional to scanning all categories, it unlocks additional features and scanning capabilities.
Because we are giving away substantial free value to the user, we do not think that this is a malicious application. Furthermore, we do not employ any outraging colors, messaging, or tactics that raise a sense of urgency, or scare the user into purchasing.
Furthermore, as an AppEsteem-certified company, we have a profound interest in protecting consumers and making our customers happy. We provide a 90-Day, Unconditional, Money-Back Guarantee on all of our products. Furthermore, we provide 24/7 chat, email, and phone support.
We sincerely appreciate your consideration of removing this false positive, and will welcome any feedback you might have regarding this issue.
Best regards,
Public Relations Department
Solvusoft Corporation
