speakerbox

Hi, We've enabled 2FA for all our technicians ESMC accounts but we don't appear to be able to disable the built in administrator account or at least enable 2FA on this. Other than setting a really strong password on that account is there any other options? It defeats the purpose of enabling 2FA for all except the admin which has full access (Can't reduce those permissions either). Thanks, Andrew

*bump*

What's everyone's tactic for this with ESMC? Our helpdesk are set to receive alerts but seems to be mostly noise, eg a user clicks a bad link and connection is terminated. It's probably just useless information and I can't find a balance between serious alerts and useless alerts? Do you all prefer to just receive "unhandled" alerts & malware outbreaks (Alert when multiple users are infected with same thing)? Any advice would be appreciated here. Thanks