Greetings people
we currently have an issue whereby all our ESET agents stopped reporting back to the ESMC, I did log a ticket with ESET support desk and they advised that I will need to un-install the Agent.
the issue we have is that when trying to un-install the agent it does not accept the password that was set. We were then advised by ESET to boot the server in the safemode and then run the un-install, however our servers are provisioned on Azure Portal. I can reboot the servers into Safemode but Azure Portal does not have any means of a console session to login directly to the VM and un-install. I really need assistance as we have 10 VMs that have gone in this state that last updated in January
