pjaneiro
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Posts posted by pjaneiro
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1 hour ago, Marcos said:
The error 20011 means HTTP_OBJECT_NOT_FOUND, ie. activation (EDF) servers listed in https://support.eset.com/en/kb332 are not accessible by the ESMC server or ekrn on the clients:
ESET Data Framework (Anti-Theft, ESET License Administrator, Parental control, Web control):
I've tried updating the license with firewall is disabled, i get the same error
Also, why was i able ton install the license the first time and now i can't update ?
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here's another bunch of errors
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: CLocationSynchronizationHandler : Calling ECP communicator v2 failed, seatId=[3ea0ccdc-66cb-4cbe-81ea-6059d679ea7c], error : CEcpCommunicator: HTTP send of XML request failed, error=20011.
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: SynchronizationService: Synchronization of locations failed with the following message: CEcpCommunicator: HTTP send of XML request failed, error=20011. Last successful synchronization finished at: Never.
2020-11-27 16:14:23 Error: AutomationModule [Thread 2f6c]: LicensePoolSyncTrigger: Trigger [UUID=00000000-0000-0000-7011-000000000003, TYPE=LICENSE_SYNCHRONIZATION] detected failed license synchronization. Retry counter exceeded, no rescheduling will be made.
2020-11-27 16:14:23 Warning: LicenseModule [Thread 2984]: CSynchronizationService : Retrieval of EDTD API tokens failed with following error : LicenseModuleHelper: SyncPools: Failed to get edtd api tokens, SeatId=3ea0ccdc-66cb-4cbe-81ea-6059d679ea7c. Error: CEcpCommunicator: HTTP send of XML request failed, error=20011..
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: CApplicationActivationMatrixHandler : Failed to fetch matrix from online license server. Error: CEcpCommunicator: HTTP send of XML request failed, error=20011.
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: CSynchronizationService : Retrieval of application activation matrix failed with following error : CEcpCommunicator: HTTP send of XML request failed, error=20011..
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: SynchronizationService : Synchronization failed with following error(s) : CEcpCommunicator: HTTP send of XML request failed, error=20011..
2020-11-27 16:14:23 Error: LicenseModule [Thread 2984]: CEcpCommunicator: HTTP send of XML request failed, error=20011.
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this is the only errors i see, all the same with the only difference being the session id
2020-11-19 16:38:37 Error: NetworkModule [Thread 694]: Error code:10054;(0x2746), An existing connection was forcibly closed by the remote host; SessionId:19483
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What I see in EBA does not reflect what's in ESMC, the dates don't match, and if I try to remove or add licenses in ESMC it fails
I tried contacting support again and they ended up telling me to open a few ports on the firewall, I ended up adding the esmc server on the wide open internet just for the heck of it, still no go, at least I know it's not a port issue
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When I click on synchronize now, nothing ever happens, then I get a Synchronization was interrupted error
I tried using support, it was.......interesting
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Hello, i've renewed my licences, and my servers,workstation do see the renewal date, but the security management center still see the old date, when i do an update by either replacing the license or going through EBA, it gives me an error, because of this the management center is unusable
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I still have a few NOD32 V5 on the floor and they need their updates, I tried changing the update path to the new esmc server with the proper port 3128, but they all return with file not found error,
this is my file security version
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Hello, i've upgraded my era v5 server to esmc v7, since esmc 7 does not have mirror update support but http mirror my v5 clients can't receive updates anymore, i've read many threads on here and i'm at a loss, How do I set up an old fashioned mirror server ? i even tried using the local file security software to create a mirror server but the directory never fills up and my v5 clients keep saying file not found
Thanks
Security Management Center does not update license on the server
in ESET Licensing for Business
Posted
What's the easiest way to backup the current config and re-install this pos from scratch ? I miss ERA 5.0 it was light, and didn't use anything apache based,