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Jez

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    U.K.
  1. Hi Marcos, SweX and Arakasi, Arakasi - yes, my settings show as on your excellent screenshot. Yes Marcos, the Eicar test file is detected as a threat and blocked. It is simply the cloudcar file. SweX: I have the firewall changed to "interactive" and have ticked options to detect PUPs etc. Other than those changes, I don't believe I have changed anything else - nothing is unselected that shouldn't be as far as I can see . Very strange. Perhaps a full uninstall and re-install will fix it? Bingo! Uninstalled and re-installed ESS 7 and now successfully detecting Cl
  2. Hi Marcos, SweX and Arakasi, Arakasi - yes, my settings show as on your excellent screenshot. Yes Marcos, the Eicar test file is detected as a threat and blocked. It is simply the cloudcar file. SweX: I have the firewall changed to "interactive" and have ticked options to detect PUPs etc. Other than those changes, I don't believe I have changed anything else - nothing is unselected that shouldn't be as far as I can see . Very strange. Perhaps a full uninstall and re-install will fix it?
  3. Hi Arakasi, Thanks for replying. Yes I have tried it three or four times and it just downloads with no warning generated. All other AMTSO tests were detected perfectly. Jez I have just tried a "right click" scan on with ESS on the downloaded .exe file and this comes back as no threat found also.
  4. Hi Arakasi, Thanks for replying. Yes I have tried it three or four times and it just downloads with no warning generated. All other AMTSO tests were detected perfectly. Jez
  5. Hi, I have ESS 7 installed and have just run the AMTSO tests against my system. ESET passed all tests thrown at it, with just one exception failing the CloudCar testfile download test. The AMTSO page gives the following advice: "If you are able to download this file successfully, your Anti-Malware Cloud Lookup solution is NOT configured correctly." I cannot see any reference to cloud lookup settings in ESS. AMTSO shows that ESET is a partner and that if any tests are failed to seek advice from the vendors support forums, hence this request: Could anone tell me which
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