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Posts posted by DGT
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Aha!! My bank is Bank SA, which is owned by Westpac, so you have probably identified the problem. The problem has only recently appeared. BPP worked fine before I went overseas mid-October. I just tried MS Edge browser (is that IE11?) but there was no sign of BPP.
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Yes it does persist after system restart. Strangely, when I opened the login page to my stockbroker's secure site, the banking protection secure browser opened and offered itself for that site. I want it to do the same for my internet banking site!
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Win 10 Pro, Firefox 63.01 (64 bit) and EIS 12.0.27.0.
EIS has recently failed to start banking protection secure browser when I open my internet banking login page. There have been recent updates to Win 10, Firefox and EIS, so the cause is not clear. The only way I can open the secure browser is from within EIS, but that is not very convenient. Previously, I would open internet banking from a bookmark in Firefox and the secure browser would automatically open. How can I get this functionality back?
Banking protection not working
in ESET Internet Security & ESET Smart Security Premium
Posted
Thanks for all responses. It seems that the problem might affect a lot of users and that ESET should look at doing something about it.