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  1. Marcos, can you send me a guide on sending ESMC component upgrade task to clients.
  2. Unable to uppdate ESET Management Agent 7.1.717.0 - error No ESET products that can be updated automatically have been found. Can someone advise on how to update the agents from the ESMC? I'm running: ESET Security Management Center (Server), Version 7.2 (7.2.1278.0)ESET Security Management Center (Web Console), Version 7.2 (
  3. Hi Marcos, Thank you for the prompt reply. I have filtered through the client inbox vie web interface but could not find the offending email. I believe ESET deleted the email the first time. It is just an eye sore and worry some to see the same logs repeating itself over and over again on a daily basis.
  4. I have ESET ENDPOINT 7.3.2039.0 running on my clients managed by ESET SECURITY MANAGEMENT CENTER 7.2 A Trojan was detected in one of my clients Email(Outlook 2013) 8 days ago. In the DETECTIONS logs, for the past 8 days there are logs that shows the infected file was deleted and another log that shows the infected file was retained. These two logs has been logged repeatedly for the past 8 days multiple times a day. Why is it that ESET is logging back that the infected files has bee deleted/retained yet it still sees the file re-log that it has been deleted/retained - this
  5. Hi Rami, Thank you for your reply. I have identified what i suspect has been holding the trojan. Indeed i have a mikrotek router on my network which i grant remote access to my VOIP services support. I have isolate the router from the network and waiting for a new replacement and updated firmware from my service provider. However one of my client is still being affected by the same trojan. When surfing the net ESET is now blocking websites with the JS/CoinMiner.BF trojan as a threat. Any advise what tools i can use to remove the trojan from the client?
  6. Hi all, The threat JS/CoinMiner.BF trojan keeps appearing in my threat logs on ESET Remote Administrator Console. Action taken by ESET is "connection terminated". This is happening again after i did a fresh windows install on the client. i can see that the trojan is being detected when the client is accessing a network printer as well. Can anyone please advise how to remove the JS/CoinMiner.BF trojan
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