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JerryG

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Posts posted by JerryG

  1. Hi Admin and Superusers,

    I am a long time user and financial supporter of ESET and today i was working on another infected PC and was able to locate the infected file (fyi the file is about 18 months old so not new).

    I safely moved it to my PC and scanned it with ESET Internet Security and it came up clean. I then uploaded it to Virus total and 51 vendors cited it as being infected INCLUDING ESET-NOD32.

    I can't understand why if ESET on Virus Total flagged it, why didn't my current updated version on my PC flag it.

    My PC version:

    Internet Security 16.0.26.0, Version of detection engine: 27035 (20230407).

    Thanks In advance

    J

     

  2. On 10/9/2018 at 1:52 AM, Marcos said:

    It appears there's a clash between eOppMonitor.dll and SbieDll.dll. The issue is being investigated. For now we can't tell if we could do something about it or if it's Sandboxie that will need to fix something.

    Disabling Banking and payment protection works as a workaround while keeping the browser protected from malware by Web access protection.

    Yep that fixed it alright, thanks so much Marcos. Amazes me how you worked that out. For anyone else, you must select Permanently disable Banking and Payment protection for this to work.

  3. 22 hours ago, itman said:

    Exclude Chrome from Sandboxie protection. Leave Chrome's sandboxing feature enabled. Re-enable Eset protocol filtering. Retest.

    If the above allows Chrome 69 to run w/o issue, your problem is Sandboxie.

    -EDIT- Here is an article on Chrome's sandboxing feature: https://www.bleepingcomputer.com/news/security/google-enables-site-isolation-feature-for-99-percent-of-chrome-desktop-users/ . The point to note is Chrome will open a new instance of itself for each domain visited. IE11 for example works similar when advanced Enhanced Protected Mode has been enabled on Win x(64) OS versions.

    Thank you itman, Chrome does run outside sandboxie

  4. Chrome 68 worked fine, but  once chrome updated to 69 I started to get 0xC0000005 execution error when trying to run the sandboxed browser in Sandboxie.  Other browsers work fine, it is just effecting Chrome. I have gone through disabling and enabling settings in ESET and the only thing that allows chrome.exe to run sandboxed is Disabling ESET Protocol Filtering.

    A post to the ESET forums got a reply that i could (although not advised) exclude chrome.exe from filtering within ESET ie "You can exclude chrome from protocol filtering as shown here: https://help.eset.com/eis/11.2/en-US/idh_config_epfw_ssl_app.html?idh_config_epfw_content_scan_exclude.html"

    I tried that too and it didn't work either.

    Any other ideas
     

  5. 2 minutes ago, GrammatonClerick said:

    It's kind of dumb i.e. I can trust sandboxie to reset my settings each time and prevent drive by malware or I can trust what chrome 68 and sandboxie and eset has done before do to the same....I mean I love the fact that each time I close my browser the whole settings are cleared without my intervention regardless what I do.   

    yes i like it too.

    BTW I am just posting a new problem post that includes what has been tried to fix it.

  6. 5 hours ago, itman said:

    You can exclude chrome from protocol filtering as shown here: https://help.eset.com/eis/11.2/en-US/idh_config_epfw_ssl_app.html?idh_config_epfw_content_scan_exclude.html

    This in effect disables all Eset browser malware scanning capability. Personally, I would just use another browser. Also, since others using Eset are not having issues on Chrome 69, your issue has to be related to the additional security software you are deploying; namely Sandboxie and its interactions to Chrome with Eset installed.

    I excluded everything one by one and it didnt help. I agree  with you about running the system without protection, I wont be doing that.

  7. 12 hours ago, Rami said:

    As far as I know the troubles you had because Chrome is isolating itself and you isolated Chrome in another Sandbox , so what happened that you have isolated Chrome , Chrome is isolating itself because that's what Google did in their recent update , HIPS is trying to do something with Chrome , and it's failing or it's not working at some point , Chrome is crashing.

    You can use uBlock and HttpsEverywhere as add-ons with Firefox , they are recommended.

    Thank you. Google has sandboxed Chrome for some years now, its not a new thing. I was running it in the last version Sandboxed.

    I am still keen to use Chrome as i have been using it for a long time and comfortable with it.

  8. 17 hours ago, itman said:

    Check this out: https://www.sandboxie.com/KnownConflicts . It is fairly obvious, the issue is related to Sandboxie.

    I would post your issue on the Sandboxie forum or directly contact the developer about the issue.

    Its not so obvious to me,  and there is nothing in that link that helps. Here's what i know. Without HIPS enabled everything on my system works as it should. With HIPS enabled everything works up to Google ver 68. HIPS is preventing me from running as i should be running.

    Update google to 69 and it wont run in the sandbox with HIPS enabled, need to turn HIPS off for it to work. So for me it's related to HIPS, Google & Sandboxie. But without HIPS everything works, so what is HIPS doing.

    Thank you.

  9. I have the same problem after the Chrome updated from 68 to 69. But i am running Chrome through Sandboxie (version 5.26). Note, when i run Chrome unsandboxed it does not crash with the 0x000005 execution error, instead it runs as it should without issue.

    I have no other antivirus or exploit software running on my WIN 10/64 machine.

    Tried to reinstalled Chrome, Sandboxie, and then ESET and  these changes didn't fix. Then completely removed ESET along with all traces, installed and switched to interactive mode, and permanently approved everything i was asked to approve -  it still didn't work ie it crashes with the above error.

    Tried Chrome beta 70 version and it did not work.

    Switched off HIPS and am able to load Chrome  through Sandboxie as it should.

    I don't want to run without HIPS enabled so I have rolled back Chrome to Version 68.0.3440.84 (Official Build) (64-bit) and all is working as it should.  If anyone has to rollback make sure you disable Chrome auto update. Rollback versions can be found using a google search, google does not provide rollback versions.

    I have no other problems running programs through Sandboxie with HIPS enabled. Example Internet Explorer and Opera both work.

    I have wasted hours of time, and need to get on with my life, so  I will now wait until someone has fixed this issue before updating Chrome to Version 69 or greater.

    Thank you OP for your post.

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