Pepper

I keep getting pop ups and Eset popping up saying in Thai no scan. I am using Windows 10. Anything from Google Chrome, Excel and Facebook etc will not respond until I close down the messages. I have the up-to-date system and yes, I have downloaded another software for protection because I cannot work out to stop this system, better still uninstall. When I go to uninstall prorgrammes in the Control Panel and I click on this system, suddenly uninstall is not an option.

I live in Thailand and my new laptop had this preloaded and the language is Thai. I cannot understand the fact that every time I keep getting messages about it not scanning. This is the best understanding I can get from my Thai partner. SO I scan and next time, same issue. It slows down or stops me opening programmes. I either need to change language and I can't find out how, or preferrably uninstall the programme as I have never liked it on other devices. Suggestions please.