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Maurizio

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  1. The hostname it's the same of the MDM certificate I assigned with the policy, but if I check the certificate in Firefox it shows me an old certificate with different hostname. It's like the policy doesn't change the mdm https server certificate.
  2. After upgrading MDM to version 7.0.394, I got the critical alert "ESET HTTPS certificate chain is incomplete. Enrollment is not allowed", I've so created a new HTTPS certificate and applied it to the MDM server with a dedicated policy, but now I've the new error "ESET MDM hostname does not match HTTPS certificate" and all my mobile devices are deactivated and I can't enroll new devices. I've followed the guide here https://support.eset.com/kb3686/#hostnamewarning2 but there is no more "hostname" options in the "Mobile Device Connector" policy and also there is no more "ESET Remote Administrator Mobile Device Connector" policy to select in the new policy list. I've install/repaired the MDM module to verify/change the hostname, is there any other method to do that?
  3. Thanks you, actually I've this warning, so I think the changes are going on: "ESET HTTPS certificate change still in progress. The old certificate is still being used"
  4. Hello, thank you for the reply. The policy has to be applied only to the mdc server or also to all the mobile devices? Thanks Maurizio
  5. I've created the new policy, but I still have the same critical alert. Mobile devices are connecting, without errors, like before.
  6. Thank you for the reply. I've generated a new MDM certificate from the ERA Peer Certificate section, with ERA root authority, but I don't know how to assign and enable it for the MDC https. Thanks Maurizio
  7. After upgrading MDM to version 7.0.394, I got the critical alert "ESET HTTPS certificate chain is incomplete. Enrollment is not allowed". I already tried to download the CA .der cerfificate and install it on the server, without success. These are my installed modules: ESET Security Management Center (Server), Version 7.0 (7.0.553.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.413.0) Copyright (c) 1992-2018 ESET, spol. s r.o. All Rights Reserved. Microsoft Windows Server 2008 R2 Enterprise (64 bit), Version 6.1.7601 Service Pack 1 Installed Components: NAME VERSION Update module 1072 (20180813) Translation support module 1704 (20180725) Configuration module 1663.13 (20180709) SysInspector module 1273 (20180523) SSL module 1028 (20180626) Push Notification Service module 1047 (20180717) Database info: DB Name: ERA DB Version: Microsoft SQL Server 2008 R2 (SP3) Enterprise Edition 10.50.6220.0 DB Size: 191MB DB Hostname: TITAN7 DB User: ERA
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