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I still got an error. First I create a new certificate (ADMIN> Certificate). I create a new (standard) one. Then I fill : GENERAL - Description : MDM Certificate - Host : 12.34.56.78 (example, I write my own public ip adress used to connect proxy vm in dmz) - passphrase : / - common name : 12.34.56.78 - country code : FR (same as other certificates) - State : / (same as other certificates) - Locality name : my_town (same as other certificates) - Organization name : my_organization_name (same as other certificates) SIGN - Method : certification authority - Certification authority : select (Era certification authority" (my era server) - certification authority passphrase : my_passphrase Then I create. I export the certificate. Then, I install mdm connector (standalone) on the DMZ VM (because accesible from internet). I accept terms. I select the exported certificate. I'm using no password. Then I fill : - mdm hostname : 12.34.56.78 - mdm port : 9981 - enrollment port : 9980 > next - database : ms sql server - odbc driver : sql server - database name : era_mdm_db - hostname : 172.16.XX.XX (LAN ip adress of era server) - port : 1433 (my port) > next, network connection to eset remote adminisrator - server host : 172.16.XX.XX (LAN ip of era server) - server port : 2222 - server assisted installation > next, connection to remote adminisrator server - server host : 172.16.XX.XX (LAN ip of era server) - web console port : 2223 - username : sa (my sql user) - password : my_sql_password > received serve certificate : yes , next, next , finish. Ports 9981 + 9980 are accessible from the internet. Trying to enroll a smartphone. When trying from outside the business lan : https://12.34.56.78:9980/e8z39vkmc => advanced parameters. continue to site 12.34.56.78 (dangerous). When trying https://12.34.56.79:9980 => message that mdm is running well.

Morning.. I'm using : ESET Remote Administrator (Server), version 6.5 (6.5.522.0)ESET Remote Administrator (Console Web), version 6.5 (6.5.388.0)ESET Endpoint Antivirus ; version 6.6.2078.5 windows => mdm : it's the mdmcore_x64.exe include in eset iso image I'll see your link

Indeed, the adress was good but, i need to modify my firewall rule (before, i set 2222 -> 2222 and change it to 1:655535 -> 2222). And I read again the board with all ports (read on eset website). So now I can see new remote computers in era web console :-) To be easier to send, I use agent live with eset script (download from eset website, and use my script configuration). For my own curiosity, I was wondering if agent download antivirus from my business place or on the internet ? (I guess internet because my firewall say that only few mb are used). Few questions about remote actions. I didn't tried all we can do but : Some of actions are working : - uninstall software works (tried with 7zip it works even if the console computers>name_of_computer>installed software> 5th column > says that agent cannot do it) - send messages work - reboot / shutdown work But some are not working : - I tried to uninstall eset antivirus : uninstall software, select in list eset antivirus => failed (eset agent uninstall works, but it keeps antivirus on computer). - windows update failed (RunUpdate: Update installation failed with orcFailed) - It's not it's first role but it could be usefull to install other software than eset ? for example, I tried to create a new task, installation softare, then I tried to wrote : "https://get.videolan.org/vlc/3.0.3/win64/vlc-3.0.3-win64.exe", with parameter : /S but it failed. I guess that software have to be on local computer ? So, maybe can we send files ? - if i go on a computer, software installed I notice one software, then I want to uninstall it with task => software is unfindeable. Then i'm still stuck on mdm because of certificate (I don't have a true one) so I export it from era web console but, when I try to download, website tells me that certificate isn't trust, I accept certificate, then tells me that certificate isn't good (https configuration invalid). I read many articles like this one or this one or this one but i must be stupid because I still have the error.

Hi everyone. I'm kinda new to this Eset software (business antivirus), but I already installed era server (+apache proxy), and web console, and deployed agents and antivirus software. I did half with web console because it didn't work at the end. I did the other part with gpo script with silent install. It works fine. So now i'm looking to deploy eset antivirus on computers over internet (not in my lan). So, my era administrator server (ws2016) is in lan (172.16.xx.xx) and i created a new vm (ws 2016) in dmz (192.168.xx.xx). vm in dmz can communicate with era server. The communication is ok because i can see my era proxy in my era administrator console and no error (i had problem with certificat but it's now ok). Then i see agent and proxy icon on the left of the name. I set up an ip address in my firewall, and allowed 443 and 2222 communication. My proxy seems to be accessible from internet (answer to my ping) but I don't know how to make sure it's 100% ok (I tried in http/https with differents port, with /era or not but nothing answer) I created a dedicated agent/av policy and create a new all in one package (i put my public ip address in list of server). If I run aio package on a remote computer, installation is ok, but I can't see it in console. In case of android smartphone, it gives me an url like https://xx.xx.xx.xx:9980/egn7b9td9 where xx is my external ip. But i can't download the apk. But i made an error : i installed smartphone connector in lan server. So I uninstalled it, but I cannot install it on proxy server, because there is already an agent ,and a database. Where should I install it ? What would you advice me to remote install on computers ? If you need more information just tell me. Thank you.